Lush Cosmetics Portland

Reviews

• AP

  Ace In Place

  May 11, 2026
  1.0
  Placed an online order April 30th, today is May 11. Hopefully it will arrive by May 16. Horrible
• MM

  m m

  Apr 29, 2026
  1.0
  This company donates the the tRump regime
• MJ

  MrsSarah Jones

  Apr 19, 2026
  5.0
  Everyone was SO nice to this Lush newbie, answered all my questions, and helped me find the perfect products! Demonstrations were super helpful. I ended up getting the Karma solid perfume and the cake mascara, and I LOVE them both. Such a cute store in a historic neighborhood, too!
• CG

  Catherine Gwynn

  Mar 19, 2026
  5.0
  so unbelievably helpful and kind! the people who work here were nothing but polite, informative, and willing to answer any and all questions i had. when i mentioned a concern for a potential allergen, they immediately ensured i was well informed on all the ingredients of my would-be purchase. they never made me feel rushed, they allowed me to try out the products before purchase, and were patient with me when i had trouble deciding how much of a product i wanted. it has been a while since i've been in a lush store, but this visit alone will ensure my return. i could not recommend this location more!!!
• AA

  Anna

  Mar 19, 2026
  1.0
  Posting as a concerned shopper. Visited the store a few days ago to buy several things. While shopping we witnessed a woman over spraying combing and washing her hair in the products and partially bathing in the sink. The store staff were encouraging to this woman, while she took ahold of hair samples openly using large amounts of them directly on her body. This woman was not there to purchase anything, rather take a bath and clean her hair in lush products. With several people wearing their face masks, they too avoided her and left without buying due to the lack of cleanliness this caused for shoppers. In the past I have used sampling tools to try a small amount of any product, this was not offered to the woman or encouraged. This was a terrible experience for anyone trying to shop and purchase anything. No one was able to look at the entire wall of hair products because the woman was cleaning her hair. The staff did not direct this woman to buy anything because they claimed they knew her and wanted to “support a local woman who needed extra”. I would highly advise not to try any of their samples and review any products before purchasing, cleanliness is not top of mind here. When I heard another customer report this woman stealing, she was dismissed by the staff, saying they know this woman and it’s okay. There was definitely a kind way to handle this woman so that all people felt safe and comfortable shopping and sharing samples. For fear of contamination, I bought nothing. Several customers left after witnessing. I’m all for charity, but this was too much. I never thought stealing and loitering was okay. Will not return.

Frequently Asked Questions About Lush Cosmetics Portland