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Mitchell's West Chester is a luxurious full-service hair salon and day spa in West Chester, Ohio, located at Cox and Discovery Drive. Since 1979, our award-winning stylists, licensed therapists, and estheticians have delivered expert haircuts, custom hair coloring, balayage, highlights, perms, hair extensions, manicures, pedicures, therapeutic massage, couples massage, body treatments, microblading, waxing, makeup, and Skin Institute facials. Our on-site Medimorph Injectables Suite also offers cosmetic injectable services. Amenities include private locker rooms with showers, a Spa Dining Room for groups up to 16, covered portico drop-off, free Wi-Fi, and free parking. Book online or call (513) 793-0900.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.