Salon Lofts

Reviews

• CB

  Cleverly Beverly

  Jun 12, 2026
  1.0
  Can confirm that Kim overbooks and gives unpleasant conversations. She’d eat during the appointment, having me wait longer for my service vs other stylists, and give her opinions on my personal life making the appointment awkward and unpleasant. Had a misunderstanding with another stylist here and she tweaked momentarily and tried to rush me out with chemical still in my hair. It’s enough that my style of choice is rarely done nowadays, she knew she had the upper hand and almost urged me out in the middle of the service . She could’ve refused retouching altogether instead of harboring tension during the appointment, it would’ve been better for us both.
• KB

  Kiara Blake

  May 26, 2026
  5.0
  Absolutely love The Experience, talent, and professionalism received from Mr. Jonathan
• AJ

  Arrieal Johnson

  Mar 23, 2026
  3.0
  I had two completely different experiences at this salon, and I feel like it’s important to share both. The woman in Loft 5 was very unprofessional. She rolled her eyes, had no manners, and her attitude made the environment uncomfortable. Customer service goes a long way, and unfortunately, this was not a good experience at all. On the other hand, the nail tech in Loft 2 was amazing. She was polite, patient, and made me feel completely comfortable the entire time. You can tell she truly cares about her work, and she did an excellent job on my nails. I would definitely recommend booking with her if you’re coming here. Overall, I’d return for the service in Loft 2, but I hope improvements are made in how clients are treated in Loft 5.
• CC

  Caylin Curry

  Feb 11, 2026
  3.0
  While the lofts are aesthetically pleasing, they are very drafty. So much cold air comes in, especially since my nail tech’s loft is close to the door. Additionally, the sink in the loft has not been working for the past few months. I’m quite positive she’s reached out to management about the issue many times already, so the fact that it only just recently got resolved is ridiculous.