JCPenney Salon

Reviews

• MK

  Mary Keating

  Mar 5, 2026
  5.0
  Had an appointment yesterday with Makenna. She put some fabulous layers in my hair and she was very kind and professional.
• BM

  Bob Murray

  Feb 13, 2026
  5.0
  Went in today and received an excellent haircut from Makenna! The pricing was fair, the salon was clean, and I will definitely return! Thank you Makenna!!
• AR

  Ashley Regner

  Jan 18, 2025
  1.0
  Did not do what I asked for whatsoever. She seemed bothered by being there, highly unsanitary with a suite case that’s was dirty, using very dirty gross bin to carry her bowls of color? Did not talk to me about what she was doing, left me under the dryer for an alarming amount of time, was extremely rough when washing the bleach and color out of my hair. I paid an insane amount of money and now I have to figure out how to fix this mess by paying more money. After getting home and looking at what I got especially vs what I wanted was like she did her own thing. I spent 4 hours there on my daughters 16th birthday with many plans ahead of us for the day, I’m highly disappointed in this service and women there saying how great my hair was, funny how that works in a salon, maybe they should have asked me what I was wanting vs what I got! I will say my daughter’s hair turned out fabulous, which she was done by a very perfessional male stylist that left her feeling great!
• EB

  Elizabeth Bailey

  May 6, 2022
  1.0
  I'm very unhappy with the results, because I asked for one style and received another. Val looked at my picture for no more than a few seconds and then seemed the whole time she was going to do what she wanted with MY hair. I felt like what I wanted as a customer wasn't important, that my opinion on what I would look like didn't matter. I was really looking forward to a new hairstyle and feel like it was money wasted, and worse, I have to pay to have someone actually give me what I want - after waiting for it to grow out. I can't speak for the salon as a whole but I was not impressed with my stylist and wouldn't recommend Val.
• MM

  Megan Mccullough

  Sep 5, 2019
  1.0
  I went here frequently and towards to beginning all was well and they always did a great job. However the last year, they have screwed up my hair almost every other time I went in. Wrong colors, my hair looked ORANGE instead of blonde twice. The worst experience was one of the stylists actually had me hold my own foils! 10/10 would NOT recommend

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