NANI Massage

Reviews

• MF

  Mary Kay Frey

  Jun 5, 2026
  5.0
  Groupon visit. Ethan is excellent. It was very relaxing and I felt comfortable and at ease the entire time.
• AG

  ana geidel

  May 26, 2026
  5.0
  Clean facilities, well located, great services, friendly staff
• AO

  Adam O.

  May 2, 2026
  5.0
  I visited for the first time on 4-30-26. The facility is very nice and well maintained. My massage therapist was Marquita, and she did a great job addressing muscle pain issues in my left shoulder and lower back. Thanks!
• GL

  G L-C

  Mar 10, 2026
  2.0
  This company thrives off Groupons for a reason. All masseuses I've encountered were trainees. I received a gift card for a massage, but appointments are scheduled over three months out, rendering it not worthwhile. I prefer visiting other establishments like Mayerson JCC, where experienced therapists are available within a week. Despite multiple attempts to contact this business, my calls remain unreturned.
• HC

  Heather Collado

  Feb 19, 2026
  1.0
  I would give this place a 0 star review if it was possible. Their lack of communication, care for customer service, and appointment systems need work. My husband and I booked 2 massages for our anniversary. We book 2.5 months in advanced and within days of our booking, I reached out to clarify details. Firstly, it would be a prenatal massage for myself and a regular massage for my husband. The receptionist understood and confirmed I would be okay. Second, they do not do couples massages so we would not be in the same room which we understood and were okay with. She proceeded to accommodate us and say we can start within 15 minutes of each other, changing our massage times. Upon arriving, we were informed my husband missed his appointment and 15 minute grace period. The change time was not updated in their system. The receptionist claimed the phone number on file was in correct & did not go through, and that they didn’t even have his on file to reach out. I checked our client portals, BOTH phone numbers AND emails were accessible. We got a half assed apology, and not a care in the world to help us or figure something out. We didn't expect special treatment, but at least a solution or a time to reschedule would have been decent. My advice, go somewhere local and a not a big business who doesn’t care for their clients.

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