Question 1

Spa Reservations

Accepted Answer

To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone.

Question 2

Minor Policy

Accepted Answer

So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.

Minors (guests under the age of 18) may only receive Woodhouse Spa services following written parental/legal guardian consent. Woodhouse Spa reserves the right to limit and/or prohibit services for underage guests.
 
Minor guests must be accompanied by a parent/legal guardian in all areas of the spa including but not limited to the Dressing/Locker Room, Quiet Room, and Retail/Lobby area.
 
MASSAGE / RITUALS / BODY TREATMENTS
• Minor guests must be paired with a therapist of the same sex. 
• Guests under the age of 16 must have a parent/legal guardian present during the entirety of the performed service(s).
• Minors may not receive treatments in the Vichy Shower.

WAXING
• Minor guests must be 16+ to receive Bikini Wax and have a parent or guardian in the room.
• Minors may not receive Brazilian Wax.

Question 3

Spa Arrivals

Accepted Answer

To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged.

Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.

Question 4

Spa Cancellations or Rescheduling

Accepted Answer

As a courtesy, you will receive a confirmation of your reservation prior to your arrival if you have opted in to email and/or text messaging from the spa. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.

Question 5

Curbside Pickup

Accepted Answer

Avoid the hassle of parking and stay cozy in your car: Woodhouse offers stress-free Curbside Pickup! Simply purchase your gift card(s) online and choose "pick up at the store." When you arrive at the spa, look for the Curbside Pickup sign, then call or text (513) 755-4530. Our friendly Concierge will be right out with your order!

Question 6

Spa Payments and Gratuity

Accepted Answer

Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.

Gratuities are not included in the value of the services and are at the discretion of the guest.

Prices vary by spa and are subject to change without notice.

Series of services are not refundable but can be converted to spa credit. There will be a $50 fee each time a check is returned as well as any incurred charges for collection of payment owed.

Question 7

Gift Cards

Accepted Answer

Woodhouse Spa gift cards purchased at Woodhouse Cincinnati, Dayton, and Liberty Township locations do not expire. Woodhouse gift cards which contain value may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Promotional gift cards may include restrictions printed on the card and may be subject to expiration.

Redemption of a gift card is subject to certain restrictions and expirations set by each spa location or state regulations. Should a card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply.

To ensure a legitimate gift card, always purchase directly from Woodhouse Spa (in-spa or using the egift feature on our official website). Woodhouse cannot guarantee the legitimacy of gift cards purchased from third-party or resale sites. There is a risk that the card could be fake, invalid, or have a stolen balance and may not be honored at time of service.

Question 8

Spa Products and Returns

Accepted Answer

In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.

Question 9

Nails

Accepted Answer

We are pleased to offer a luxurious selection of traditional and not-so-traditional manicures and pedicures. Guests may choose from CND Vinylux Long Wearing Polish, or, enhance their treatment with CND Shellac Gel Polish.

Please note: we are unable to remove SNS/dip and acrylic nails.

Question 10

How do I make a reservation at Woodhouse Spa - Liberty Township?

Accepted Answer

It is recommended to schedule your spa appointment as far in advance as possible or at the end of your last visit. Reservations require a credit card to guarantee your spot and are subject to availability.

Question 11

What is the policy for minors receiving services at the spa?

Accepted Answer

Minors under 18 need written parental consent to receive services. They must be accompanied by a parent or guardian in all spa areas. Specific age and sex-based restrictions apply depending on the treatment.

Question 12

When should I arrive for my spa appointment?

Accepted Answer

Guests should arrive 15 minutes early to begin relaxed and complete any necessary paperwork. New guests should allow 30 minutes for their guest profile. Late arrivals may reduce your service time without compensation.

Question 13

What is the cancellation policy at Woodhouse Spa?

Accepted Answer

You must provide at least 24-hour notice to cancel or reschedule appointments. For spa packages or sessions over 2 hours, a 48-hour notice is required. Insufficient notice or no-shows may be charged full service price.

Question 14

Which payment methods are accepted?

Accepted Answer

The spa accepts cash, major credit cards including American Express, Discover, Mastercard, Visa, and Woodhouse Spa Gift Cards. Gratuities are not included and are at guest discretion.

Question 15

Can I purchase gift cards at Woodhouse Spa - Liberty Township?

Accepted Answer

Yes, gift cards are available and do not expire. They can be used for products and services but not to purchase other gift cards. Always buy directly from Woodhouse to ensure legitimacy.

Question 16

What types of services does Woodhouse Spa - Liberty Township offer?

Accepted Answer

Services include massage, facial, body treatments, nail and waxing services, skincare products, and gift cards. The spa specializes in HydraFacials among other treatments.

Question 17

What are the spa's hours of operation?

Accepted Answer

Monday through Friday: 8:30 AM to 8:00 PM; Saturday and Sunday: 8:30 AM to 6:00 PM. Holiday hours may vary; please check for specific dates.

Question 18

Are there other wellness or beauty services nearby?

Accepted Answer

Yes, nearby you can find Lakota Chiropractic and Massage Therapy for chiropractic care, Dermatology and Skin Care Associates for skin treatments, and several beauty salons such as Beaux Mondes Salon and Shearfully Chay Salon for hair and beauty needs.

Question 19

What local dining or fitness options are close to Woodhouse Spa?

Accepted Answer

Nearby dining includes Skyline Chili, known for American and fast food, and jugo, a vegetarian smoothie and juice bar. For fitness, 9Round Fitness boxing club is close by for active life enthusiasts.

Question 20

Are there any pet-related services near Woodhouse Spa?

Accepted Answer

Yes, you can find West Chester Veterinary Center for veterinary care, The Dog Wizard Cincinnati for dog training services, and Liberty Bark Resort for pet services and shelter nearby.

Woodhouse Spa - Liberty Township

Business Details

About

Details

Location

Hours

Reviews

Frequently Asked Questions About Woodhouse Spa - Liberty Township