On November 7th, 2019 our award-winning salon + spa concept launched in the Lewis Center area. We’ve felt strongly that we must continue to innovate – not only to propel the beauty industry forward, but also for the benefit and well-being of our guests – cue PENZONE Polaris!
One of the most unique elements of our Polaris location is a new flex space. We started with a cameo from our friends at L I T Life + Yoga, but the space has the potential for lots of amazing well-being and self-care treats. Keep an eye out for the details on our offerings!
In addition to all of our new features, we’ve added enhancements to the thing you already love about PENZONE. View our website to learn more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.