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Chao Yang Spa

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About

Massage SpaMassage TherapyReflexologySpa
Welcome to Chao Yang Spa, a proud Asian spa located in Cleveland, OH. Our team of professional, licensed Asian massage therapists is highly trained to provide a wide range of therapeutic massage services tailored to your needs. We specialize in relieving muscle knots, easing tension, and helping you fully relax while reducing everyday stress. Whether you’re seeking deep muscle work or a soothing relaxation massage, our therapists are dedicated to your comfort and well-being. We offer a variety of massage modalities and optional add-ons, including Deep Tissue, Swedish, Shiatsu, and more. Visit our website for full service details. Appointments can be booked by phone, or feel free to walk in anytime—we’re always happy to welcome you and ready

Location

Chao Yang Spa
12736 Lorain Ave, Cleveland, OH
44111, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.