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Urban Haven Cleveland Heights | Massage, Yoga, Cold Plunge, Sauna

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About

Massage SpaHealth ClinicMassage TherapySauna
Voted Cleveland's #1 massage and wellness spa, with locations in Ohio City and Cleveland Heights. Services include Thai massage, Swedish massage, deep tissue massage, lymphatic drainage massage, couples massage, prenatal massage,, oncology, Ashiatsu massage, hot stone, sports, trigger point, reflexology, aromatherapy, warm bamboo, cold stone, 4-hands, table Thai, CBD, trauma-informed, assisted stretching, and mobile massage. Also offering yoga, hot yoga, Pilates, customized facials and skin care, private infrared sauna and dry sauna, and cold plunge therapy. Thai-inspired focus on assisted stretching and full-body mobility. Memberships. Gift Cards.

Location

Urban Haven Cleveland Heights | Massage, Yoga, Cold Plunge, Sauna
2251 Lee Rd, Cleveland Heights, OH
44118, United States

Hours

MondayClosed
TuesdayClosed
Wednesday3:00 PM - 9:00 PM
Thursday3:00 PM - 9:00 PM
Friday10:00 AM - 4:00 PM
Saturday10:00 AM - 5:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.