Brand Certified
Woodhouse Spa - Cincinnati
4.6(540 reviews)
Certified by Woodhouse Spa - Cincinnati • May 17, 2026
Business Details
9370 Montgomery Rd, Cincinnati, OH
45242, United States
Certified by Woodhouse Spa - Cincinnati • May 17, 2026
(513) 891-4772
Certified by Woodhouse Spa - Cincinnati • May 17, 2026
https://locations.woodhousespas.com/dir/oh/cincinnati/9370-montgomery-rd
Certified by Woodhouse Spa - Cincinnati • May 17, 2026
About
Certified by Woodhouse Spa - Cincinnati • May 17, 2026
Day SpaSpaNail SalonMassage SpaHair Removal ServiceWoodhouse Day Spa
We invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Woodhouse Spa - Cincinnati • May 17, 2026
Hours
Certified by Woodhouse Spa - Cincinnati • May 17, 2026
Monday8:30 AM - 8:00 PM
Tuesday8:30 AM - 8:00 PM
Wednesday8:30 AM - 8:00 PM
Thursday8:30 AM - 8:00 PM
Friday8:30 AM - 8:00 PM
Saturday8:30 AM - 6:00 PM
Sunday8:30 AM - 6:00 PM
5/25/20268:30 AM - 8:00 PM
7/4/20268:30 AM - 6:00 PM
9/7/20268:30 AM - 8:00 PM
11/11/20268:30 AM - 8:00 PM
11/26/20268:30 AM - 8:00 PM
11/27/20268:30 AM - 8:00 PM
12/24/20268:30 AM - 8:00 PM
12/25/20268:30 AM - 8:00 PM
12/31/20268:30 AM - 8:00 PM
1/1/20278:30 AM - 8:00 PM
Reviews
4.6
540 reviews
5 stars
444
4 stars
46
3 stars
20
2 stars
15
1 star
15
- RTReese Talty2 days ago3.0The massage itself was great but the desk people didn’t give me a tour of the place before my service despite it being my first time or tell me about any of the amenities there. More over they don’t have a very relaxing environment there as people are on phones and talk loudly even in the quiet room.
- AYAnshuman YashodarMay 7, 20265.0The massages are amazing, the service was exceptional. It's a little bit overpriced. For some it's worth and for some it's a little bit expensive but worth it. I know it doesn't make sense but in the end you'll feel relaxed and that's worth it
- NHNicholas HeltonApr 28, 20262.0Recently went to redeem a gift card that was given to us. The receptionist told us the gift card was used even though my wife and I had never been to any of their locations. We were not in the system at all. They would not honor the card or even offer any discount even though it was clearly a mistake. I didn’t realize this until after the services so I was forced to pay full price even though the gift card was the only reason I was there. Not great customer service. Massage was ok.
- SHS HApr 27, 20261.0I’ve been a loyal regular client for years at Woodhouse Spa on Montgomery Rd, and unfortunately, this will be my last visit. Over the past few months, my appointments have been canceled the same day THREE separate times. That alone shows a serious lack of respect for clients’ time. But today was the final straw! My scheduled 80 minute service that i had to wait 2 months for bc my last appointment was canceled yet again was cut down to 50 minutes because their employee was late. Instead of making it right, they refused to adjust any appointments after mine to accommodate the full service I had booked. At this price point, I expect professionalism, reliability, and basic customer care. Repeated cancellations and cutting services short without resolution is unacceptable. If you value your time and expect consistent service, I would strongly reconsider booking here. I will be visiting another location.
- RLRay LoApr 6, 20265.0My massage was at 10 AM, and I’m still talking about it! This was my first visit to Woodhouse Spa, and the experience began the moment I walked through the elegant doorway. Between the soothing fragrances and lulling music, I told my wife (we were there for a couples’ massage) that I wasn’t sure if I was excited or scared! After changing into a luxurious, '10 lb.' robe, my therapist, Alaina, led me to a warm, cozy, and incredibly comfortable table. Over the next 50 minutes, her expert hands worked 95% of my body. The oils were exquisite—the coefficient of friction was near zero! We had a great chat ranging from work to exercise, and Alaina even massaged between my fingers and toes. I’m fairly sure I dozed off toward the end because I was so relaxed. I highly recommend Woodhouse and Alaina specifically; I’ll definitely be rebooking with her soon. Super job!
Frequently Asked Questions About Woodhouse Spa - Cincinnati
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone.
Minor Policy
So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Minors (guests under the age of 18) may only receive Woodhouse Spa services following written parental/legal guardian consent. Woodhouse Spa reserves the right to limit and/or prohibit services for underage guests.
Minor guests must be accompanied by a parent/legal guardian in all areas of the spa including but not limited to the Dressing/Locker Room, Quiet Room, and Retail/Lobby area.
MASSAGE / RITUALS / BODY TREATMENTS
• Minor guests must be paired with a therapist of the same sex.
• Guests under the age of 16 must have a parent/legal guardian present during the entirety of the performed service(s).
• Minors may not receive treatments in the Vichy Shower.
WAXING
• Minor guests must be 16+ to receive Bikini Wax and have a parent or guardian in the room.
• Minors may not receive Brazilian Wax.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged.
Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Parking
Free parking is available in our two-story parking garage, located just off of Main Street, behind the Spa's front entrance. You're welcome to park in any spot that is not marked as "reserved" for one of our neighbors. Additional parking is available in the City of Montgomery's Public Parking Lot (9431 Shelly Lane), which is an approximate 3-minute walk.
Please note: The construction of the new Montgomery Quarter (located behind Woodhouse) requires the intermittent closure of northbound Main Street, which leads to our parking garage. We suggest allowing a few extra minutes for arrival. If you find Main Street closed, know that our garage is still open: simply make a right turn on Cooper Road, a right onto Main Street, then a right into the parking garage.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival if you have opted in to email and/or text messaging from the spa. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Curbside Pickup
Avoid the hassle of parking and stay cozy in your car: Woodhouse offers stress-free Curbside Pickup! Simply purchase your gift card(s) online and choose "pick up at the store." When you arrive at the spa, look for the Curbside Pickup sign, then call or text (513) 891-4772. Our friendly Concierge will be right out with your order.
Spa Payments and Gratuity
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.
Gratuities are not included in the value of the services and are at the discretion of the guest.
Prices vary by spa and are subject to change without notice.
Series of services are not refundable, but can be converted to spa credit. There will be a $50 fee each time a check is returned as well as any incurred charges for collection of payment owed.
Gift Cards
Woodhouse Spa gift cards purchased at Woodhouse Cincinnati, Dayton, and Liberty Township locations do not expire. Woodhouse gift cards which contain value may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Promotional gift cards may include restrictions printed on the card and may be subject to expiration.
Redemption of a gift card is subject to certain restrictions and expirations set by each spa location or state regulations. Should a card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply.
To ensure a legitimate gift card, always purchase directly from Woodhouse Spa (in-spa or using the egift feature on our official website). Woodhouse cannot guarantee the legitimacy of gift cards purchased from third-party or resale sites. There is a risk that the card could be fake, invalid, or have a stolen balance and may not be honored at time of service.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
Brand Certified Facts from Woodhouse Spa - Cincinnati
This information is certified by Woodhouse Spa - Cincinnati and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: