This profile is uncertified and using publicly sourced data
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Business Details
About
Hair SalonBeauty SalonNail Salon
Quaint, quirky, and bursting with character: Chagrin Falls is one of our favorite places, and a wonderful home for John Robert’s Studio, probably our coziest location. This salon has a wonderful, genuine neighborhood feel.
And what a neighborhood! With a real waterfall right in the center of town, Chagrin Falls is a fairytale destination. We’re surrounded by dozens of unique boutiques and eateries, all in a leafy green village setting.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.