Smooth Solutions Medical Aesthetics is an innovative medical spa offering advanced equipment and treatments designed to develop healthier skin and restore a more youthful, desirable appearance. Since 2006, board certified family physician Dr. Jack Bertolino and his professional staff have been helping women and men reduce the effects of aging in Buffalo, NY. Smooth Solutions combines a wide variety of cutting edge, tested, and effective services and procedures with the calm and tranquility of a spa.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.