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SEPHORA

3.7
(195 reviews)

Business Details

(914) 761-7727

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection—plus a growing selection of Korean beauty products. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
125 WESTCHESTER AVE, WHITE PLAINS, NY
10601, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
5/25/202610:00 AM - 8:00 PM

Reviews

3.7
195 reviews
5 stars
108
4 stars
22
3 stars
15
2 stars
6
1 star
44
  • RP
    Rane P
    May 12, 2026
    1.0
    Absolutely horrendous customer service. I just left after waiting 10 minutes for a sales associate to help me. An older lady (not sure if she was the manager or what) told me she would tell someone to come assist me to which I waited forever for. No one came. Instead that same older, Jamaican lady helped out other customers, looked me dead in my eyes and just ignored me. I wish I had gotten her name. Horrible horrible costumer service I will not be coming back to this location.
  • AA
    A A
    May 12, 2026
    1.0
    Whoever was working the cash register at 1PM, Spanish, on 5/12 is sooooo rude. Sephora needs to hire people with better customer service.
  • SR
    Stephanie Ramirez
    Apr 30, 2026
    1.0
    I visited Sephora at The Westchester Mall on Sunday, 4/26/2026, and unfortunately my initial experience was disappointing. There was no greeter at the door, and I genuinely felt invisible walking through the store. Multiple staff members passed by without making eye contact or acknowledging me as a customer. I was shopping for a travel-size fragrance for my husband and eventually approached a staff member for assistance. After saying “good afternoon,” I admittedly expressed my frustration by asking, “So I guess the policy in this store is not to say good morning nor make eye contact with clients?” I was then directed to the correct section. Thankfully, the experience improved afterward thanks to a very kind young lady with red hair and glasses who helped me. She recommended an excellent setting spray and completely changed the atmosphere of my visit by making me feel welcomed and at ease. I truly wish I remembered her name because she deserves recognition. Employees like her represent the level of customer service Sephora is known for, and honestly, she would be a wonderful example for retraining staff on customer engagement and hospitality.
  • PP
    Pretty Pink
    Mar 8, 2026
    5.0
    just great
  • LC
    Laura C
    Feb 14, 2026
    5.0
    Visited this location with my sister and was helped out by Shannon. She was really sweet and helpful. She answered all our questions. Thank you for all your help Shannon!!

Frequently Asked Questions About SEPHORA

What are the regular operating hours for SEPHORA in White Plains?

SEPHORA is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does SEPHORA White Plains offer in-store pickup and same-day delivery?

Yes, SEPHORA White Plains offers both in-store pickup and same-day delivery services.

Brand Certified Facts from SEPHORA

This information is certified by SEPHORA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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