SEPHORA

Reviews

• JR

  Jodi Raiano

  3 days ago
  4.0
  Ok customer service
• JD

  joe doe

  Aug 2, 2026
  1.0
  I came to this Sephora after work for a little retail therapy after having a frustrating day. One associate tried helping me find a gift in the $75–$100 range, but everything we looked at was out of stock. Another associate, a young Black woman, mentioned she had seen a sample set in the back, but it turned out they were out of those too. I was even ready to buy a $200 gift card. While I was on the phone talking about my day, the first associate suddenly changed her attitude. She raised her voice, told me I was making her frustrated, and acted like helping me was an inconvenience. I was shocked because customer service is part of the job. I left without making my purchase and went to Ulta instead. I do want to give credit to the young Black associate who genuinely tried to help. She was professional and kind. The other associate's behavior was unacceptable and not the level of service I expect from Sephora.
• HT

  Heather Tirino

  Jul 14, 2026
  1.0
  Was made uncomfortable by the staff asking me if I needed anything after I said no 4 times already as I was just looking and was going to read the ingredients and everything then choose which products I want to buy at the end of my purchase as i usually do but this one lady just kept asking.. I have social anxiety and she made me feel so anxious, uncomfy and unwelcome that I had a panic attack,I handed her the basket back and said I will be back later. I went to a different one that knows how to respect customers
• CC

  Cermantha

  Jul 5, 2026
  5.0
  I cant say enough about this store. I came.in after having a horrible experience with a makeup artist that morning. It was my birthday and I had a brunch in 2 hours. They squeezed me in and placed with an artist named Autumn.When I arrived she had everything ready to go.She let me vent, validated me and changed the whole trajectory of my birthday. She executed my reference look perfectly and did it within 30 min. Im so happy things didnt work out with the previous spot because it gave me the chance to meet her and rest of this lovely staff. I would HIGHLY recvomend and definitely plan on going back ❤️ thanks again for everything
• SD

  Scott Devine

  Apr 27, 2026
  5.0
  It was actually my first time walking into a Sephora and I was very pleased and impressed! The sales associates were beyond helpful, very patient , inviting & provided excellent customer service!!

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