Rowan Walt Whitman

Reviews

• JS

  Judith Springs

  May 10, 2026
  5.0
  Jen was fabulous from start to finish. She took her time to go over the process and after care. Choosing my earrings and placement was so easy with guidance. Excellent experience!!!
• JS

  Jessica Skirbe

  May 10, 2026
  5.0
  Cassidi was absolutely amazing! She was patient with me and my three sons (who wanted to come and watch me get my second hole). She was gentle in every way. I couldn't believe how seamless she was with the piercing. I barely felt anything at all and am so, so happy with everything about my experience!!
• MD

  Michelle Desi

  May 9, 2026
  5.0
  Jenn was Absoutley amazing and patient with me! She explained everything, helped me adjust locations of my piercings so it suited my ear better! Id def will be back! Thanks Jenn!
• NA

  Nancy Armellino

  May 8, 2026
  5.0
  Thank you, Jenn for your attention to detail, Calming presence and careful explanation of the services i requested today. Your technique was fabulous and you walked me through and educated me so well on my piercing today. Thank you!! Will be a returning customer for sure.
• SM

  Shantay McIntosh

  Apr 24, 2026
  3.0
  I've gotten 3 piercings done at Rowan, and the piercing experiences themselves are great. Today I came in for a downsize. A downsize is only offered Monday-Friday and today was Friday. I came in between meetings because I haven't had time, and my tragus piercing had been done since November and needed to be downsized as it's now almost May. I was told by the sole piercer in the establishment that she doesn't know how to downsize tragus piercings because she doesn't pierce them. I'm confused why she is the only person in there if she can't downsize all piercings. I'm also confused why forward helix is being advertised when she also told me they don't offer them at that location. I wasted my time in traffic during lunch to go into Rowan, sit and wait for her to pierce someone else, just to be told she is unable to downsize the only piercing I came in there for. And was then told I need new jewelry because the one I was initially pierced with was too big (mind you, I got it pierced at Rowan at this exact location). I don't believe there should be one sole person in an establishment that can't handle everything that is being offered as a service. If thats the case, there should be better notice so a person won't waste their time coming to the store.

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