Bathhouse is a home for people to look, feel and perform their very best. Guests utilize our amenities (thermal pools, saunas, steam room) in a sleek, modern and socially engaging atmosphere. Our best-in-class Massages and Hammam scrubs are protocol-driven treatments delivered by a superstar team of practitioners. Our rooftop pool in NYC is also a great addition to your health and wellness needs. Anybody with a body can benefit from a Bathhouse service.
Bathhouse is an oasis to be fundamentally human. We focus on functionality over preciousness, recovery over relaxation. The “anti-spa” spa experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.