SEPHORA

Reviews

• TW

  Taylor Warfield

  4 days ago
  5.0
  Went in for a shade match and was helped by Gretel (i hope i spell that correctly?). She was absolutely amazing, and although my shade wasn't available, she helped me find lip products! She was incredibly patient and helpful. Very personable and I thought it was nice she remembered my name (sounds silly but meant a lot!) Thank you!! 🫶
• JP

  Jill Platts

  May 1, 2026
  5.0
  I love this Sephora location (it’s located in Colonie Center) so much! It’s super well-stocked. Additionally, they have a ton of brands here (and everything is swatchable), including many high-end brands, which isn’t always true of every Sephora location.
• MK

  Maimouna Keita

  Apr 28, 2026
  5.0
  Very nice customer services!! Alexis helped me and my friend and we were able to get what we needed❤️❤️
• KK

  Ki

  Feb 24, 2026
  2.0
  Very disappointed with my experience. As I entered the store, I saw 3 workers chatting together. I approached them and asked for a recommendation. One of the workers proceeds to quickly walk over to a section, says something really quick and walks away quickly to go back to talking. I didn't even get to ask any follow up questions. And she was in such a rush and I couldn't even figure out what product she said. I felt so disappointed I just left the store without anything.
• AG

  Audreyanna Goot

  Feb 15, 2026
  1.0
  Would not let me return a Christmas gift 13 days outside of their 30 day return policy for store credit. I was unaware of the new 30 day return policy. It used to be 60 days. I was not able to return sooner because of medical reasons and I had a baby. I would have expected them to be more understanding of the circumstances. I would understand if it was months after their new 30 day return policy but it was 10 days and there should be some flexibility around the holidays and with medical reasons. It’s just one item AND I would have used store credit to purchase something else. Ridiculous.