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Lush Cosmetics Crossgates Mall

4.5
(223 reviews)

Business Details

1 Crossgates Mall Rd, Albany, NY
12203, United States
(518) 456-0570
http://lush.com

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Crossgates Mall
1 Crossgates Mall Rd, Albany, NY
12203, United States

Hours

Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.5
223 reviews
5 stars
154
4 stars
44
3 stars
16
2 stars
3
1 star
6
  • SR
    Sathya Ramesh
    3 days ago
    5.0
    This lush in crossgates mall is very easy to access, near the entrance of where Texas de Brazil is located. For a small shop a lot of personality. Staffers are friendly and helpful when looking for products catering to specific needs. They have additionally tested the products themselves and can vouch for what works and doesn’t. You can ask for up to 3 samples and should you purchase a product that doesn’t work well for you, you can receive a refund as long as more than 50% of the product is unused in the container. They were able to grant my refund when one of the products irritated my skin rather than help. Thank you!
  • OR
    Olivia Robinson
    Jan 21, 2026
    5.0
    No matter who is working - I’m always greeted so kindly. I have nothing but great things to say about their staff. Michael always helps me when I’m in there. He has recommended so many great products to me and ALWAYS jumps out from behind the counter to help me find a new favorite product no matter how often he sees me or how busy he is at the time of my arrival- he makes it known that I’m important to him and he’s there to help. He treats me like I’m a new guest every time with product knowledge and new drops even though I’m in there multiple times a week as I’m also a mall employee. He’s really great and I will continue seeking his knowledge going forward. I have found so many favorites thanks to him! I would recommend this location to anyone in the area! Thanks Michael!
  • BM
    Brittany Meyer
    Dec 16, 2025
    5.0
    The girls working were very bubbly and helpful, which made the experience a great one! Will definitely be back
  • MC
    Matthew Conway
    Dec 10, 2025
    4.0
    The ladies in my life love this place so it makes gift-giving pretty easy. Personally liked their 'Celebrate' body scrub but they don't do that in scrub form anymore - just body lotion and dusting powder which I don't use (and therefore the reason I'm giving it a 4). The orange body scrub as an alternative is okay I suppose... It is certainly pricier than regular bathing products but I dig their ethos and their approach.
  • DH
    Dan Heins
    Jul 9, 2024
    5.0
    I like their products. The goods are displayed in an eye-b catching logical sequence. The sail staff xxx I mean kind and helpful.

Frequently Asked Questions About Lush Cosmetics Crossgates Mall

What types of products does Lush Cosmetics Crossgates Mall offer?

Lush Cosmetics Crossgates Mall offers fresh, handmade, cruelty-free, and vegetarian bath, body, hair products including bath bombs, bubble bars, hair treatments, face masks, and body lotions.

What are the store hours for Lush Cosmetics Crossgates Mall?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Lush Cosmetics Crossgates Mall

This information is certified by Lush Cosmetics Crossgates Mall and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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