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Voted as Reno's best spa for six years running, and designed by wellness experts, the 10,000 square-foot lakefront Spa & Wellness Center welcomes you into a tranquil haven. You'll find Dolce Vita surrounded by nature, nestled against the beauty of the lake, set within the iconic destination of Bill Harrah's iconic Rancharrah, accompanied by scaping mountain views, enticing visitors with a new kind of escape. Dolce Vita is a serene destination in which guests can restore balance, invigorate the senses and increase wellbeing.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.