SEPHORA

Reviews

• JJ

  Jennifer Jaeschke

  Jul 31, 2026
  2.0
  I truly do not like going to Sephora. This is purely about the way the company trains their employees and does not reflect on the employees themselves, im sure they’re doing what they’re supposed to. I should also preface this with the fact that going to Sephora is an errand to me, I’m not interested in spending more than 10 minutes in this store, honestly, preferably I spend 5 minutes or less. I try to order and ship to my house when I can, but occasionally I need something sooner than it can be shipped to me. This is how much I try to avoid this store. My experience when I go into this store is usually to be pestered by 30 questions. I know what I already need, I don’t need help, I don’t need to purchase the 20 gimmick products at the check out, I don’t want to look at other options. If I want help I will seek out an associate and ask for help. I’ve also tried ordering ahead, paying online, and picking up to avoid this experience and I’m still pestered if I need any other product or help finding anything else. If I needed other products, I would’ve ordered them. I truly wish they were just a little less suffocating. I’m not sure if this is a me problem and I look like an easy target or if this is a common experience, but it is my experience every single time I go here. I wish the company would allow their employees to ease off a bit and allow customers to browse without being hounded right from the start. I think Sephora is worse than The Buckle, the new challenge should be to try to touch the back of sephoras store before someone is on you.
• LL

  Lisa

  Jul 14, 2026
  1.0
  The girl working Tuesday evening seemed much more concerned with making a sale than connecting with customers as people. I wasn’t interested in the shopping bag being handed out at the door, and that’s when her attitude seemed to change. The interaction gave me “used car salesman” vibes, very sales-driven and not genuine. Most people want to feel welcomed and treated like human beings, not like they’re being pushed into buying something. It felt like talking to a sales robot that didn’t know how to make a real human connection. I ended up leaving and going to Ulta to buy the items I needed, and the experience there was much more welcoming and enjoyable.
• GT

  Gwyneth Talley

  Jul 14, 2026
  5.0
  Nice and helpful staff
• MM

  May

  Jul 6, 2026
  5.0
  Candy was so helpful. She helped me get color matched for foundation and contour, she taught me a lot about skincare and skin prep before foundation. I bought a bunch of new stuff! Mary helped me check out. Both went above and beyond! Thank you!
• RT

  Rachel Taylor

  Mar 19, 2026
  5.0
  I'm a big fan of makeup and Sephora and when I travel for work, I tend to find a Sephora in whatever city I'm in. I definitely have to compliment the staff at the Lincoln location as it is one of the best Sephora's I've been to. The staff are extremely kind and knowledgeable and always helpful (but not clingy--they let you just shop if that's what you want). The store is one of the best I've seen for tidiness and the testers being in the right spot in the display, pencil products sharpened, tester products overall looking clean and sanitized, products being stocked, etc. This is not the largest Sephora I've ever been to but they have all of the major brands and a nice selection of smaller indie brands and such. It's really a great store and very well staffed and managed by the team there.

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