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SEPHORA at Kohl's

4.3
(64 reviews)

Business Details

228 OLD EASTWOOD RD, WILMINGTON, NC
28403, United States
(910) 350-2559
https://www.sephora.com/happening/stores/kohls-at-wilmington

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty at Sephora at Kohl's Wilmington. Sephora is the beauty destination where all are welcome and what makes you unique is celebrated. Shop up to 125 brands for makeup, skincare, hair, and fragrance—including bestsellers like FENTY BEAUTY by Rihanna, Rare Beauty by Selena Gomez, Sephora Collection, and more. Our trusted Beauty Advisors are here to help you find products that perfectly fit your budget, lifestyle, and beauty needs. Clients can experience Sephora anywhere by visiting Sephora or Kohl's online.

Details

  • Requires appointmentNot available

Location

SEPHORA at Kohl's
228 OLD EASTWOOD RD, WILMINGTON, NC
28403, United States

Hours

Monday9:00 AM - 10:00 PM
Tuesday9:00 AM - 10:00 PM
Wednesday9:00 AM - 10:00 PM
Thursday9:00 AM - 10:00 PM
Friday9:00 AM - 10:00 PM
Saturday9:00 AM - 10:00 PM
Sunday9:00 AM - 9:00 PM

Reviews

4.3
64 reviews
5 stars
42
4 stars
13
3 stars
0
2 stars
2
1 star
7
  • SR
    Selena Reyes
    Apr 7, 2026
    1.0
    I am very sad to be posting this review, as I came to love and adore this Sephora being the only one we have in Wilmington. It is my understanding the altercation I had was with a general manager of the store. Which is unbelievable because of the way she treated me. I was shopping at Kohl’s when I noticed a woman staring at me from across the store. I realized she was an employee, and I found it odd that she kept staring at me while I was browsing. I continued shopping and headed to the checkout counter. When I approached the counter, I was close enough to see her name tag, which read “Stacey.” She continued staring at me, and when I asked her to check out my items, she turned to another worker and said, “Check this guest out. I’m not doing it.” She then walked away from the counter and aggressively threw a bunch of items into a basket. After I finished checking out, I approached Stacey and asked her what her problem was. This is when she lost it. She told me that me and “my kind” were not welcome in her store and that I needed to leave not only Sephora but the United States. It was heavily implied that she believed that I was causing a disturbance in her store for me just shopping there and being a Hispanic woman. I was shocked and asked her what her position and title were at Sephora. She told me that she was the general manager. It was disgusting behavior from both Kohl’s and Sephora. You should do better.
  • SH
    Silvia Hudson
    Feb 17, 2026
    5.0
    Thank you to Sarah for all your help with my hair needs and questions. You were incredibly helpful and knowledgeable about the benefits of the products, thank you for the recommendations. It was very nice to receive such amazing customer service.
  • DJ
    Danielle Johnson
    Jan 18, 2026
    5.0
    all the workers were so nice to me and the person at the jail if you gave me Samples
  • AE
    Amanda Endicott
    Oct 1, 2022
    5.0
    I had a great experience here. I can’t remember the ladies name because it was a month ago, but she helped me pick out all new makeup. She helped me from primer to brushes, to finishing spray, all the things. Really nice folks here too.
  • NM
    Nadia Malloy
    Mar 1, 2022
    5.0
    The employee that helped me was AMAZING! I got everything I wanted and more! Thank you V.

Frequently Asked Questions About SEPHORA at Kohl's

What are the pickup hours for SEPHORA at Kohl's on weekdays?

Pickup is available Monday through Thursday from 9:00 AM to 10:00 PM, and on Friday from 9:00 AM to 11:00 PM.

Does SEPHORA at Kohl's offer in-store shopping and do I need an appointment?

Yes, in-store shopping is available and appointments are not required.

Brand Certified Facts from SEPHORA at Kohl's

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Certified May 17, 2026Yext Knowledge Graph
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