Our mission at Strands is to accelerate our tribe, our guests and our community to promote growth, to make a difference and to be the best that one can be. We believe what makes us different is our ability to communicate with our clients thorough consultation as well as educating them regarding how to re-create their look at home. We strive to create a beautiful, customized look for each guest. We live and work by our mission every day.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.