SEPHORA

Reviews

• YM

  Yael Madero

  2 days ago
  5.0
  I just visited Sephora in the Village District and had an INCREDIBLE experience with Tia!! She was extremely thorough when helping me find the right products, brushes, and shade matches. We tried out at least 5 different base products alone and she took the time to teach me about each one. I left feeling very well taken care of, and well equipped to use my new products! She was incredibly kind on top of being so knowledgeable and helpful. Thank you so much, Tia! You're damn good at your job!!
• HP

  Holli Pinter

  3 days ago
  5.0
  Luna was so helpful and kind during my last visit ! A wonderful shopping experience.
• LD

  Latoya Deans

  3 days ago
  4.0
  I recently visited this Sephora and had a great experience thanks to Liz! When I first walked in, I unfortunately wasn’t greeted which I find to be rude for any retail setting, but Liz approached me and made sure I was taken care of from that point forward. She was extremely knowledgeable, listened to what I actually wanted, and made thoughtful recommendations that fit my needs perfectly. I especially appreciated that she never tried to push products I didn’t need or want, which made the experience feel genuine and comfortable. Excellent customer service like hers truly stands out, and I hope Sephora recognizes what an asset Liz is to the team! And maybe we work on making sure customers feel welcomed when they walk through the door? Especially considering the amount of money people typically spend in one visit.
• CS

  Chase Simpkins

  May 10, 2026
  5.0
  I’m a regular at the store, the staff is always HYPE and helpful. Leia is my favorite, she’s so funny and happy she always makes my day. You can tell they ALL are passionate about what they do, and actually take the time to work with you for everything you need and not just push product. Love this location!
• AF

  Ashley Frazee

  May 9, 2026
  3.0
  Yikes, I was going to shop here today but these reviews are worrisome. Is one employee the problem here or many? Hope Sephora let go of the problem staff that has tanked their rating. I'll shop elsewhere and tell people have nice things to say about the employees here again.