Brand Certified
Woodhouse Spa - SouthPark
4.7(490 reviews)
Certified by Woodhouse Spa - SouthPark • May 17, 2026
Business Details
4625 Piedmont Row Drive, Charlotte, NC
28210, United States
Certified by Woodhouse Spa - SouthPark • May 17, 2026
(704) 520-8448
Certified by Woodhouse Spa - SouthPark • May 17, 2026
https://locations.woodhousespas.com/dir/nc/charlotte/4625-piedmont-row-drive
Certified by Woodhouse Spa - SouthPark • May 17, 2026
About
Certified by Woodhouse Spa - SouthPark • May 17, 2026
Day SpaSpaNail SalonMassage SpaHair Removal ServiceWoodhouse Day Spa
We would like to invite you to experience the Woodhouse difference. A tranquil, transformational environment that's both memorable and healthful. From beginning to end, our dedicated spa team ensures that your visit enhances your well-being. Upon entering, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the day's stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begins your journey to relaxation and rejuvenation. We truly value your visit with us and will treat you like a guest in our home, give us a call or schedule your experience online and see for yourself what sets us apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- RestroomAvailable
Location
Certified by Woodhouse Spa - SouthPark • May 17, 2026
Hours
Certified by Woodhouse Spa - SouthPark • May 17, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.7
490 reviews
5 stars
439
4 stars
16
3 stars7
2 stars
9
1 star
19
- BSBen S4 days ago5.0Crystal was great, she provided a perfect balance of relaxation and tension release throughout the massage. She checked in with me periodically to make sure everything was to my liking. 10/10 would recommend
- CSCarrol SingletaryMay 12, 20265.0When I say the best massage therapy, I had in years. Woodhouse Spa is my new favorite. The service is top tier from the time you enter until you exit. Very relaxing 10 out 10.
- JBJackie BlairMay 1, 20265.0I had the absolute BEST facial experience with Sandy. Seriously, she is next level. Not only did my skin look incredible afterward, but she took the time to really educate me on why my skin has been acting up and what I can do to fix it. On top of that, she is the sweetest human. So easy to talk to, and the whole experience felt relaxing but also productive. I left feeling so confident in my skin and honestly excited to stick to the routine she gave me. I will be back!
- BBBeyond BronzedMay 1, 20265.0From the moment I walked in I felt special! Batoul was very nice and helpful! Tyamber was my massage therapist and she was AMAZING!! She hit all my problem areas, listened when she applied too much pressure and I left feeling amazing, not to mention they gave me a gift for my birthday! 10/10 recommend
- JFJadin FApr 27, 20261.0Well since my original comment was deleted, let me leave one AGAIN. On this previous Saturday I had 3 lovely friends come to town and attempt to receive service. Upon entry there was no concern, we checked in and got in our robes to prepare for service. I was walked about to the massage bed and asked what areas I would like worked on, I shared where my areas of concern were and was told to get on the bed to prepare for service as my therapist left the room. He then came back to the room to refuse to service me due to me being “too intoxicated” and “stumbling upon entry”. I was transparent in having a drink at brunch prior to entry, and you are served a mimosa (alcohol right?) upon entry to the spa which I barely drank. The manager offered me a “swag bag” and a seat in a salt room. I was appalled as there was no where in writing you could not have alcohol before a service nor was there proof of me being too intoxicated. I asked the manager to please notify my friends I would be leaving and if they would like to continue. The manager Aiko told me no, she did not know where they were and she didn’t plan to go find them. I told her I myself would find them to end our time there, as the card on file had not been charged which she assured me of. I then went to look for each individual and each session ended within 5-7 minutes of service. I was clearly upset and expressed such while talking both in the locker room and lobby as I felt the manager was dismissive, rude, and offered a pathetic resolution. The manager rushed to the front lobby and charged us for all massages, even though she claimed we would not be charged and the carb on file is held. I called to follow up today and the manager was not only smug and rude but called me drunk as well because she was upset I disrupted services by finding my friends as she had previously refused to. Terrible service. I’ve seen reviews of the subpar massages provided and glad I did not miss out on a thing! Luxury cost does not always equate to luxury service.
Frequently Asked Questions About Woodhouse Spa - SouthPark
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. The Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
For guests aged 16-17 years old, we require parental release before the services can be rendered. Guests aged 16 and 17 require a parent/guardian in the room during service. No guests under 16 years old are permitted to receive any services. Only guests receiving services are permitted into the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and The Woodhouse Day Spa Gift Cards. The Woodhouse Day Spa® gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and The Woodhouse Day Spa® is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit.
There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed.
Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In keeping with The Woodhouse Vision, purity and quality are essential elements in our skin and body care products. In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
What types of spa services does Woodhouse Spa - SouthPark offer?
Woodhouse Spa - SouthPark offers a range of spa services including massages, facials, body treatments, manicures, pedicures, rituals, and HydraFacials.
How can I make a reservation at Woodhouse Spa - SouthPark?
Reservations can be made online through their booking portal at https://na1.meevo.com/CustomerPortal/onlinebooking?tenantId=200426&locationId=203723. It is recommended to book appointments with as much advance notice as possible to ensure preferred times.
What is the cancellation policy for spa appointments?
You must provide at least 24 hours' advance notice to cancel or reschedule regular appointments. For spa packages or treatments longer than 2 hours, a 48-hour notice is required. Insufficient notice or no-shows may be charged up to the full value of the service.
Are there any age restrictions for spa services?
Guests aged 16-17 require parental release and must have a parent or guardian present during the service. Guests under 16 years old are not permitted to receive services.
What payment methods does Woodhouse Spa - SouthPark accept?
They accept cash, American Express, Discover, Mastercard, and Visa credit cards. The spa also offers gift cards for purchase and use.
Does Woodhouse Spa - SouthPark offer gift cards, and what are their terms?
Yes, gift cards are available and can be used to purchase products and services at face value. They are non-refundable, non-transferable, and cannot be redeemed for cash. Unused balances remain on the card.
What are the spa's typical hours of operation?
The spa is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Guests should arrive at least 30 minutes prior to their appointment.
What nearby dining options are available around Woodhouse Spa - SouthPark?
Nearby restaurants include Stewart Penick's Terrace, Taco Mac, Tous Les Jours, Duckworth's Grill and Taphouse, Mal Pan, Peppervine, and The Oceanaire. Customers can enjoy a meal before or after their spa visit.
Are there nearby entertainment or nightlife venues customers might visit?
Yes, nearby entertainment options include The Havana Social Club, a dance club and concert venue, and The Loft at Duckworth's, a cocktail bar and pub, ideal for a fun outing before or after your spa experience.
How can customers get to Woodhouse Spa - SouthPark using local transit or find nearby amenities?
While specific transit stations are not listed, the spa is located in the SouthPark neighborhood near various shops like Brock Moran furniture and The Lash Lounge spa, making it convenient to combine visits or find amenities nearby.
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