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Modern Salon & Spa at Phillips Place is a luxury full service salon and spa in Charlotte, offering elevated hair, skin, and wellness experiences.
Our team specializes in balayage, blonding, precision haircuts, and seamless hair extensions, along with customized facials, Hydrafacials, massage, nails, and waxing. Located in the heart of Phillips Place, our space is refined, welcoming, and designed to deliver consistent, high quality results.
Whether you are visiting for a full day of services or a single appointment, Modern is known for thoughtful service, attention to detail, and a team you can trust.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.