IDOLIZE Brows And Beauty Dilworth

Reviews

• CJ

  Christina Johnson

  5 days ago
  5.0
  I was so happy to discover IDOLIZE after moving back to Charlotte, North Carolina! This was only my second eyebrow-threading appointment, and I can already tell it’s a gem. They did a beautiful job, and everyone was so kind. The spa is lovely, too. I’ll definitely be recommending it to everyone.
• CW

  Caitlyn Woods

  5 days ago
  1.0
  I have been coming to this establishment for a little over a year and have never experienced such disappointing and uncomfortable service. During my recent visit, I was assisted by a brow artist named Neepa, who appeared to rush through my appointment, completing both eyebrows in approximately two minutes. I was the only customer present, and the establishment was not scheduled to close for another 40 minutes. I even apologized for arriving later in the evening, but she assured me that it was not a problem. After the initial service, my eyebrows looked as though they had barely been touched. I expressed my dissatisfaction and pointed out several areas where hair had clearly been missed. Although Neepa apologized, she proceeded to blame the results on the way I was holding my eyebrows rather than acknowledging the quality of her work. During the second attempt, I asked why my appointment felt so rushed and tried to explain how uncomfortable the experience had made me. What made the situation even more unpleasant was her repeated insistence on providing an upper lip service, despite my declining several times. I explained that I was only there for my eyebrows and that I would be receiving laser hair removal soon. Nevertheless, she continued asking, which felt unnecessary and increasingly uncomfortable. Additionally, unlike my previous visits, she did not bother to brush or wipe the excess hair from my face after completing the service. As I sat gathering my belongings, she stood over me watching rather than proceeding to the front counter for checkout. Her behavior made me uncomfortable enough that I had to tell her I would pay at the front, as I have always done. At that point, I simply handed her $20 and left. To make matters worse, my eyebrows are now two noticeably different shapes, leaving me dissatisfied with both the service and the final results. I want to emphasize that I have always had positive experiences with this establishment, which is why this encounter was particularly disappointing. For the first time in over a year of being a customer, I felt rushed, uncomfortable, and unfairly judged. I cannot speak to Neepa’s intentions, but her behavior left me feeling singled out and profiled. I genuinely appreciate this business and the quality of service I have received in the past. However, based on this experience, I would not recommend Neepa to anyone. Customers deserve to feel welcomed, respected, and comfortable, regardless of what time they arrive during normal business hours.
• HG

  Heidi Gomez

  6 days ago
  1.0
  We did not have a good experience here. The lady only touched my eyebrows for like two minutes before she told me she was done. She just gave me a mirror and a little piece of cotton and told me she was finished. She didn’t even check to make sure she had gotten all of the hair. And she missed a lot of it. We had to go back and another lady helped us but she didn’t even check to see what needed to be threaded. They were not busy at all, there was only one other person waiting. Will not be coming back to this location. Worst experience we have had.
• CG

  Carolina Girl

  Oct 7, 2026
  2.0
  This place is decent in a pinch. $15 for eyebrow threading where the person spends less than 3 minutes. Around my eyebrows have been nicked by the thread two different times by two different associates since they are moving so quickly. As others have said in their reviews - it is just too expensive for what you receive. And please - wear a mask. People do not want to have whatever your last meal was breathed all over them!
• MK

  Maria Kamboykos

  Oct 5, 2026
  5.0
  I have found my go-to place for getting my eyebrows done! I walked in without an appointment, waited for my turn, and my eyebrows were finished in just five minutes. I even managed to get them done while breastfeeding. Thank you so much!