Brand Certified
The NOW Massage Downtown Cary
4.8(311 reviews)
Certified by The NOW Massage Downtown Cary • May 17, 2026
Business Details
370 South Walker Street, Cary, NC
27511, United States
Certified by The NOW Massage Downtown Cary • May 17, 2026
(919) 321-6680
Certified by The NOW Massage Downtown Cary • May 17, 2026
https://www.thenowmassage.com/boutique/downtown-cary
Certified by The NOW Massage Downtown Cary • May 17, 2026
About
Certified by The NOW Massage Downtown Cary • May 17, 2026
Massage SpaSpaMassage Therapy
The NOW Massage Downtown Cary located on South Walker Street offers an oasis to disconnect from the outside world and reconnect within through the healing benefits of massage therapy. We’ve reimagined the approachable luxury of a neighborhood spa with high-quality massages and custom enhancements that offer relaxation and healing.
Guests choose from 3 signature massage styles and pair their service with custom enhancements. The Swedish-inspired options include: A Therapeutic Massage, an energy-balancing Relaxation Massage, and a Sports-Inspired Massage. Add custom enhancements such as Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage & Gua Sha. Plus gift an energy shift with Massage Gift Cards.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by The NOW Massage Downtown Cary • May 17, 2026
Hours
Certified by The NOW Massage Downtown Cary • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 7:00 PM
Reviews
4.8
311 reviews
5 stars
291
4 stars
5
3 stars2
2 stars1
1 star
12
- GGGreg GhiaMay 13, 20261.0Massage with Jessica was fantastic but the check-in and check-out processes have been painful. Most recent visit, I left a $25 tip to be charged $26.32 or about 5% more. Trying to determine if this was a tax or CC processing fee. If it’s tax, that’s a massive error. If it’s a processing fee that’s 5% but either way it’s extra revenue and it’s BS.
- KMKaitlin McClaskieMay 2, 20265.0this was my first time here and my first massage experience, and it was incredible! calli was calm and inviting from the moment she called me back. she made sure i was comfortable the whole time and is an amazing masseuse. i would 100% recommend and will definitely be back. thank you for such great service 🥰
- WJWilliam Harper, Jr.May 1, 20264.0Very nice atmosphere, very friendly staff, and the massage was fantastic. Nicolaj did such a great job at keeping me relaxed and working out the sore spots. I was offered some free additional services on promotion unexpectedly but I never got those. Just an odd disconnect, but I hadn’t paid for them so no harm no foul.
- AGAmanda GApr 27, 20265.0I have been very pleased with my experience at The NOW and prefer it to other monthly massage packages I have had in the past. I plan to keep coming.
- LSL SApr 11, 20261.0It was my first time in and wasn’t treated very well. The staff did not inform me there was a festival. There was absolutely NO parking and I had to drive around 45 minutes. I never would have booked a massage knowing there was a festival and not adequate parking for customers wasting valuable time on one of my few days off. The way the front and manager treated when I came in was absolutely rude and unacceptable not to mention highly unprofessional. I ended up just walking out it was so bad. Awful experience and would not recommend Now Massage of Cary at all!
Frequently Asked Questions About The NOW Massage Downtown Cary
How does The NOW differ from a traditional spa?
The NOW has reimagined the approachable luxury of a neighborhood spa with high-quality massages and exclusive enhancements that offer relaxation and healing. Our goal is to offer customizable massage services without the time commitment and cost of a traditional spa.
When should I arrive for my massage?
Please aim to arrive 15 minutes prior to your scheduled massage to permit ample time for check-in. As a courtesy to other members and guests, we must start and end each massage service at the scheduled time; accordingly, we will not be able to extend the time of your service if you arrive late.
How do I book a massage?
You can schedule an appointment online at www.thenowmassage.com, through The NOW Massage app, or by contacting the boutique directly by phone. We also welcome walk-ins, but due to high demand, we recommend scheduling in advance.
How do I cancel a service that I’ve scheduled?
A booked massage can be canceled by logging into your account on the website, through The NOW Massage app, or by calling the boutique. Please be aware of our late cancellation policy. We respectfully request at least 12 hours notice if you need to cancel or rebook your massage appointment. We charge 50% of the reservation made to the credit card on file to compensate our staff for missed wages when there is a last minute cancellation.
What if I fail to show for a scheduled massage or arrive late?
If you miss your appointment or arrive 15 minutes past your scheduled service start time, the service is automatically canceled and the full price of the scheduled service is charged to the credit card on file. To ensure a relaxing experience, and get the full benefits of the massage, we advise guests to arrive on time (or early) for all scheduled appointments.
How can I cancel my membership?
Ritual Members can cancel their recurring dues membership at any time by providing their boutique with 30-days written notice stating the desire to cancel. You may cancel in-person at the boutique or by sending an email to the boutique where your membership was purchased. All boutique contact information can be found under the locations page on our website.
Note: In states where required by applicable law, in addition to the above, you can also choose to cancel your membership through choosing the cancellation option on your membership profile online.
How long do I have to use massage credits?
Membership credits can accrue indefinitely until a Ritual Membership is canceled. Unused massage credits will continue to accrue (i.e., roll-over month-to-month) as long as your membership remains in place. You will have 3 months from the date of cancellation to use any unused massage credits before they expire. No refunds are issued for unused credits.
Can I freeze my membership?
The freeze policy allows you to temporarily suspend your Ritual Membership in accordance with the following terms: You may freeze your membership up to three(3) months per contractual year. Please see our Terms of Service for more details.
Do you accept gift cards?
Yes, we accept gift cards for The NOW Massage services and products. Gift card terms and conditions do apply. For more details on our gift card program, please refer to our Terms of Service.
Do you permit minors to use services?
Yes, unless the state, province or territory prohibit it by law, The NOW Massage makes services available to minors between the ages of 13 and 17. Minor use of services requires the written consent of a parent or legal guardian, and additional restrictions may apply. Please see our Terms of Service for more details.
Are services and pricing subject to change?
Yes, please note that prices and services are subject to change at any time.
What if I’m not feeling well?
If you are feeling sick or unwell prior to the start of your scheduled massage, we encourage you to stay home. The NOW Massage boutique is an open-space concept and keeping guests and team members safe is everyone’s responsibility. If you begin to feel sick during your treatment, please let your Massage therapist know immediately.
What is the NOW's policy related to cell phone use at the boutique?
We aim to create a safe and relaxing environment for our members and guests. The tranquility offered within our space is paramount. Cell phones can be disruptive and are not encouraged. Although we do allow cell phones at the boutique, we require that the phones be turned off or switched to silent mode upon check-in.
Can I return purchased items?
Yes, if you’ve purchased items in a boutique, we accept returns in original condition (unused, undamaged and unopened in the original packaging) within seven days from the date of purchase. All items purchased in a boutique are only eligible for return or exchange in the same location it was purchased. Because jewelry is made-to-order, jewelry is eligible for exchange only.
If you’ve purchased items online – through The NOW’s website – we accept returns in original conditions (unused, undamaged and unopened in original packaging) provided you first obtain a return authorization number, which you can request by emailing shop@thenowmassage.com. The return authorization number must be written clearly on the outside of the box. Return and exchange shipping costs are the customer’s responsibility and the original shipping charge is nonrefundable.
Where is The NOW Massage Downtown Cary located?
It is located at 370 South Walker Street, Suite 124, Cary, NC 27511, United States.
What types of massage services does The NOW Massage Downtown Cary offer?
Guests can choose from three signature Swedish-inspired massage styles: Therapeutic Massage, Relaxation Massage, and Sports-Inspired Massage, with custom enhancements like Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage, and Gua Sha.
What are the operating hours of The NOW Massage Downtown Cary?
Open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
How can I contact The NOW Massage Downtown Cary to book an appointment?
You can call them at +1 919-321-6680 or visit their website at https://thenowmassage.com/downtown-cary to book an appointment.
Does The NOW Massage Downtown Cary offer gift cards?
Yes, they offer Massage Gift Cards that can be gifted to provide an energy shift and relaxation experience.
What nearby dining options are available if I want to grab a meal before or after my massage?
Nearby restaurants include SAAP, an Asian restaurant and diner, MC Restaurant serving sushi and Asian cuisine, and Howdy Homemade Ice Cream for desserts and smoothies.
Are there parks or outdoor spots near The NOW Massage Downtown Cary for a relaxing walk?
Yes, you can visit Downtown Cary Park and The Cary Fountain, both nearby parks perfect for a peaceful stroll before or after your massage.
What cultural or community centers are close to The NOW Massage Downtown Cary?
Nearby cultural and community spots include the Cary Arts Center, Cary Players Community Theatre Company, and Cary Town Band, offering arts and entertainment options.
Is The NOW Massage Downtown Cary close to public transportation options?
The Town of Cary - Cary Arts Center nearby is associated with transportation, which could provide access to public transit around downtown Cary.
What wellness-related services are offered near The NOW Massage Downtown Cary?
Nearby wellness services include Milestones Pediatric & Maternal Nutrition, Cary Therapy medical and pharmacy services, and local community support groups like the Domestic Violence Support Group.
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