Loosen up at The Spa at The Omni Grove Park Inn. Twenty water features, including numerous mineral-based pools, complement our subterranean spa with cavernous rock walls, arches and tunnels. Enjoy 43,000 square feet of peace and quiet along with two therapeutic waterfall pools as well as a lap pool blanketed with 6,500 fiber-optic stars and underwater music.
Beginning September 7, 2020, a limited number of Spa Day Passes will be available for resort guests only by reservation 30 days in advance (while passes last). Please reserve by calling 1-800-438-5800. Due to the limited capacity, Spa Day Passes may not be available to purchase the day of, and availability cannot be guaranteed without prior reservation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.