Sauna House Asheville is a modern Nordic spa set within a beautifully restored historic building in the heart of Asheville. Move through the Thermal Cycle of heat, cold, and deep relaxation to reset your nervous system and shake off modern-day stress. Settle into traditional communal saunas, refreshing cold plunges, and lounge areas with heated furniture. Add an integrative massage for a deeper unwind. Come solo or with friends, and always leave lighter, brighter, and restored.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.