JCPenney Salon

Reviews

• CC

  Christina Carroll

  Apr 25, 2026
  5.0
  I actually went to high school with Christy, and years later I randomly ended up at the salon when I decided to switch from where I had been going. She happened to be there, and I’ve been going to her ever since—about 7 years now! She always listens to what I want, gives honest input, and my hair turns out even better than I imagined every time. What really stands out is how much she genuinely cares—my hair is more fragile from past medical treatments, and she always makes sure anything we do is done in the safest way possible to keep it healthy. Not only is she amazing at what she does, but she makes you feel comfortable and taken care of the entire appointment. I wouldn’t trust anyone else with my hair and highly recommend her!
• SS

  Shelia Smith

  Apr 16, 2026
  1.0
  Becky is the one did my hair ,but she didn't do my sides . She's supposed to do a partial and she didn't I'm not pleased with it. She even told me she forgot to and they still charge me $100 that is not right. They didn't make it right.
• MS

  Miranda Smith

  Apr 3, 2026
  5.0
  Lexi did my hair, she did a wonderful job asking questions to make sure I got the hair I wanted.
• MM

  Michelle Martin

  Mar 7, 2026
  1.0
  I went here yesterday for a simple highlight. I told her I wanted to stay on the darker side, I was just trying to hide some grey hairs. My hair is naturally very dark brown, almost black. The lady was very nice and I unfortunately am not confrontational, however I did let her know it was not at all what I was wanting. She did offer to have me come back in to re-tone to make it darker. But I won’t be back there. After getting home and looking closer at my hair, the color is splotchy, doesnt get close to my roots in a lot of places, and I realized she highlighted more hair than she didn’t didn’t touch. This was by far the worst experience I’ve ever had at a salon.
• KB

  Kelsey Brandkamp

  Jan 13, 2025
  5.0
  I was very happy with the lady Talayah wright that did my eyebrows. She took the time to make sure how I like them. She also showed me them after she was finished which seems like is a rare thing lately with other places I have visited. So I was very pleased and will return! Thank you!! 😊

Frequently Asked Questions About JCPenney Salon