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Serenity Couture Salon & Spa West is Rochester, MN's premier full-service Aveda salon and spa, serving the community over 50 years. Our award-winning stylists and estheticians offer expert haircuts, color, balayage, and hair extensions, plus manicures, pedicures, and dry pedicures. Relax with facials, HydraFacial treatments, massage therapy, and body treatments, or refresh your look with eyelash extensions, lash lifts, brow lamination, and waxing. We also specialize in bridal hair and makeup. Using vegan, botanically-based Aveda products, we're a Salon Today Top 200 Salon 5 years running and Rochester's Best Hair Salon. Walk-ins welcome; online booking available. Visit our West Circle Drive location for a five-star salon and spa experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.