SEPHORA

Reviews

• MM

  Maya Martinez

  Jun 17, 2026
  1.0
  I decided to come in after purposely avoiding this location for several months because of bad experiences in the past. Nothing has changed! I was ignored by the presumed store manager/shift lead walking in, who immediately greeted the person walking behind me. When we interacted a few minutes later, she oddly referred to me with masculine pronouns despite having a full face on and visible breasts. Girl, I don't get misgendered even in the most conservative parts of the twin cities. Dolls, beware! The only saving grace was the person who assisted me the majority of my visit, but unfortunately I did not get her name! She was incredibly kind and patient, and made sure my needs were met.
• HG

  Harsha Gupta

  May 17, 2026
  1.0
  I had a very upsetting experience at the Sephora in Edina, MN. I came into the store and did not ask for an advisor, but after being asked multiple times if I needed help, I agreed. From that point on, I felt rushed, dismissed, and unwelcome. Without asking about my preferences, I was suggested a dewy tint and samples were packed before I was even allowed to try the product. When I explained that I prefer a matte finish, I was told I could only take three samples — two of which were already packed and were not products I wanted. The product I actually came in for was not even tested on me until I insisted. Even then, the employee, Camila/Camira, who said she was a store leader, quickly began packing a shade that was not a match for me. I asked directly why I was being made to feel rushed and unwelcome, and she said there were only two advisors on the floor and it was a Sunday. I had not asked for an advisor in the first place. This was the worst experience I have ever had at Sephora. There were many other customers in the store, and I did not see them being treated the same way. I felt singled out, rushed, and discriminated against. I will not be returning to this location.
• TC

  Tara St Clair

  Apr 1, 2026
  5.0
  I would like to send a giant thank you to Rachel, she aided me in finding my correct foundation yesterday. She gave her time freely, and listened to all my aging skin concerns and led me to the right products for me. She was a brilliant consultant, many thanks!
• AK

  Alexis Kline

  Mar 30, 2026
  1.0
  I’ve been shopping at Sephora for 16 years and I always normally have a great experience except for this particular location. It always feels very off every time I’m in there but 2 weeks ago I had the most humiliating experience of my life inside of this store by an employee. I called later and asked for a manager but they said she was gone and wouldn’t even give me a work email to reach out. So I called corporate, not sure if anything was done since I never heard back but honestly I recommend avoiding this location.
• ES

  Emma S

  Mar 24, 2026
  1.0
  After reading the reviews, it looks like this is not the first time Victoria racial profiling the customers but I don't think Sephora cares. She followed us around the store and she wasn't even asking if we needed help, just kept going to every section of the store that we were at. We wanted to purchase a perfume but it was not a pleasant experience being followed. I would not recommend going to this Sephora.

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