The Aesthetics Lounge and Spa is a medical spa located in the Edgewater Complex in St. Joseph, Michigan, serving Southwest Michigan. The practice offers a range of aesthetic and wellness services, including dermal fillers, neurotoxins, Halo and BBL treatments, laser hair removal, Ultherapy, chemical peels, Hydrafacials, microneedling, weight management services, IV therapy, peptide therapy such as NAD+ and BPC 157, bioidentical hormone replacement therapy, platelet-rich plasma (PRP) treatments, and medical-grade skincare. Services are provided in a clinical setting focused on patient comfort and individualized care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.