Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lush Cosmetics 12 Oaks • Aug 30, 2026
Certified by Lush Cosmetics 12 Oaks • Aug 30, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.6
301 reviews
5 stars
236
4 stars
34
3 stars
9
2 stars
6
1 star
16
JE
Jessica Earns
6 days ago
5.0
Kimmy was absolutely amazing! She was so helpful and knowledgeable and was so patient with us even tho they were about to close. Will definitely be back!!! 10 stars for Kimmy!
CP
Chica Peters
Aug 10, 2026
5.0
This is the first time I’ve been into the store and it was absolutely amazing. I was assisted by Raye and Angelique on August 10. They were absolutely wonderful helpful answered all my questions and gave over all the best service. I totally recommend and am so ready to enjoy my next bath.
OR
Owen Rasegan
Aug 5, 2026
5.0
So tonight I went to this lush location not knowing what I wanted to purchase as a gift and the two employees working paige and Mariah were so helpful and knowledgeable I wish every shopping experience could be like this one
MF
Morgan Foster
Jul 26, 2026
5.0
Rae and Kimmie are absolutely amazing! They made my shopping trip so enjoyable with their exceptional customer service and friendly, personable attitudes. This location is always well organized, and they consistently have everything I'm looking for. I always enjoy shopping here and can't wait to come back!
AS
Averey Smith
Jul 15, 2026
3.0
Just had the laziest customer service ever from Lush. She didn’t scan the lush Club app that I said I had and had out for her facing her and then I had to ask if she scanned it, she said no and I had to ask how can I get my points, she said we would have to return it and redo the transaction and asked if I wanted to… uh yea…. Spent the money… I would like it applied to my points. I asked if instead of the peppermint lotion I could get a diff item to redeem because I can’t do any peppermint and she said no just wait to redeem something else.. ok so can’t get anything for the money I spent/my points acquired.. then I asked for a sample and she had me go get them… store was empty so she wasn’t busy. First lame experience from this location.
Frequently Asked Questions About Lush Cosmetics 12 Oaks
What are the opening hours of Lush Cosmetics 12 Oaks?
Lush Cosmetics 12 Oaks is open from 11:00 AM to 7:00 PM Monday to Thursday, 11:00 AM to 8:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.
Where is Lush Cosmetics 12 Oaks located?
Lush Cosmetics 12 Oaks is located at 27808 Novi Rd, Unit E103, Twelve Oaks Mall, Novi, MI 48377, USA.
Does Lush Cosmetics 12 Oaks offer delivery or pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What types of products does Lush Cosmetics 12 Oaks sell?
They offer fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What payment methods are accepted at Lush Cosmetics 12 Oaks?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, financing, Mastercard, PayPal, Samsung Pay, and Visa.
Is proof of vaccination required to visit Lush Cosmetics 12 Oaks?
No, proof of vaccination is not required to visit the store.
Are there any party or special event services offered by Lush Cosmetics 12 Oaks?
Yes, they provide services for bachelorette parties, graduation parties, birthday celebrations, engagement parties, sweet 16 parties, bridal showers, games parties, teens parties, and kids birthday parties.
Which nearby stores could I visit along with Lush Cosmetics at Twelve Oaks Mall?
Nearby stores include Chacos (shoe store), The North Face Twelve Oaks Mall (outdoor gear and clothing), Vans (shoe and clothing store), and rue21 (clothing store), perfect for pairing a shopping trip with your visit to Lush.
Where can I get a snack or coffee near Lush Cosmetics 12 Oaks?
You can visit nearby eateries like Cinnabon for sweets, Zoup! Fresh Soup Company for sandwiches, I Ce Ny for ice cream, Totally Tea for bubble tea and coffee, or Biggby Coffee for a cafe experience after shopping.
Are there other beauty or cosmetic stores near Lush Cosmetics 12 Oaks?
Yes, nearby cosmetic and beauty stores include L'Occitane en Provence and Sephora, where you can explore additional beauty products alongside your visit to Lush.
Brand Certified Facts from Lush Cosmetics 12 Oaks
This information is certified by Lush Cosmetics 12 Oaks and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: