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The Aroma Labs

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About

Perfume StoreBeauty Supply StoreClothing StoreEvent VenueAromatherapy Supply Store
The Aroma Labs offers a unique, creative, and interactive experience developing your personal scent. You will be guided through the fragrances in the lab by our Aroma Technicians, who will help you decide which aromas to blend based on your scent preferences. The creative process will take 40-60 minutes and you will be able to take home your personal fragrance the same day in a beautifully wrapped gift bag. Want to add your new fragrance to a lotion? Scrub? Shower gel or room spray? The Aroma Labs has several high quality products available to compliment your new fragrance. Prices are $20-75 You can host a party at The Aroma Labs for bridal showers, bachelorette parties, and holiday events! We can customize your group's experience.

Location

The Aroma Labs
352 S Kalamazoo Mall, Kalamazoo, MI
49007, United States

Hours

Monday1:00 PM - 7:00 PM
Tuesday1:00 PM - 7:00 PM
WednesdayClosed
Thursday1:00 PM - 7:00 PM
Friday1:00 PM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday12:00 PM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.