JCPenney Salon

Reviews

• AS

  Amanda Shettler

  Jul 5, 2023
  1.0
  They are getting one star for at least having a nice personality! As far as the service goes, do not book online in the time slots they offer. I booked an accent foil and a haircut. They were only able to complete the accent foil not the haircut. It took the stylist over an hour to do 6 foils. 6 that is insane! Then she rushed the sitting process, took them out when they were still orange. Then said if I do the toner we can cut your hair. Only had enough time for one. She put the toner on in a rushing matter. Barely left the toner on for 10 minutes. Then she rinsed said she was done. To come over. While she was brushing my hair out. It was all soapy and white. She used a towel to wipe that off and kept brushing. Then another girl came over they were trying to brush my hair quick so they could blow dry me. Didn’t put any product in my hair and started the blow drying. The other girl started to blow dry as well and they blew a fuse. At that point I told them to just let me go home it was fine. They charged me 45 dollars to leave with soaking wet hair snd 6 foils that were orange still. Horrible place to get your hair done! After I walked out to get in my car. I seen them both walking out. So they were rushing me for an appointment they had available online with there pre-timed available spots! AWFUL!
• RB

  Rachel Bailey

  Sep 23, 2021
  5.0
  Elizabeth always goes above and beyond with giving me what I want, and she has amazing customer service skills! Always friendly and professional!
• CO

  crystal oertlin

  Aug 23, 2019
  5.0
  Best haircut I've ever had!!! Big shout-out to Sara!!
• AJ

  Arlena Johnson

  Jul 13, 2019
  1.0
  I made an appointment online came on time. The stylist took me to the back and was bewildered on how i knew her and that the prices that was online was not what she charges due to she is one of the senior stylist. She started quoting me all the different charges and then one of the other ladies chimed in across the salon not to forget another charge. Unbelievable i had never had this experience with JCP. I have been going to the salon in Saginaw for years. I visited the salon in the other completely different customer service was awesome and you actually get what went for and the right price. I will never go to the salon at rivertown again.