Relax in a serene environment where all your stress slips away. Hand & Stone is a massage and facial spa in Farmington Hills, MI offering first-class pampering. We believe these services should be more than a once-in-a-while treat, so we proudly offer memberships, affordable rates, and fantastic deals. Enhance your experience with exceptional upgrades that take your relaxation to the next level and take advantage of our hair removal services as well. We are open seven days a week with extended hours, so you receive the soothing treatments you deserve on your schedule. You can even treat a friend or loved one with a Hand & Stone gift card! Walk-ins are welcome, so come by at your leisure or call to make your appointment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.