Hair Cuttery

Reviews

• SM

  Swim MOM

  3 days ago
  5.0
  The person who cut my hair great! However , the staff picks and chooses who they like to cut.
• DJ

  Diane Jackson

  Aug 21, 2026
  5.0
  Susie did a terrific job waxing the hair on my face. I will definitely return as needed.
• JS

  JD Stephens

  Aug 21, 2026
  5.0
  My child is a little uneasy when it comes to haircuts (sensory) but his stylist (Denny) did a wonderful job with him. And (Jamie) gave me a nice textured /layered look, exactly what we were looking for!
• RN

  Rebecca North

  Aug 20, 2026
  1.0
  I’m extremely disappointed with my experience at Hair Cuttery today. I haven’t been to Hair Cuttery in years, and unfortunately, this experience reminded me why I stopped going. I called around 10:00 AM to ask if there were any appointments available today and what their latest appointment time was. The employee who answered told me they had a 7:30 PM appointment available, so I booked it. Around 10:30 AM, I received a text reminder saying my appointment was for 6:30 PM. Since that was NOT the time I scheduled, I called the store back within 30 minutes. The employee who answered confirmed that the system showed me scheduled for 6:30 PM. I explained that I had originally booked 7:30 PM, and she said, “Oh, but I see that you’re scheduled at 6:30, but I can move your time to 7:30 if you want.” I told her yes, because that was the time I had originally requested. She then CONFIRMED that she was moving my appointment to 7:30 PM. I should have known something was wrong when I received another text at 6:03 PM about an appointment supposedly scheduled for 6:30 PM, but I assumed their automated system was delayed because I had already spoken with an employee and had my appointment time confirmed as 7:30 PM. I arrived at the store at 7:20 PM for my 7:30 appointment, only to be told that my appointment was actually at 6:30 PM and that the stylist I was supposedly scheduled with already had another client at 7:30 and could not see me. I explained everything that had happened that morning, including that I had called twice and specifically had the appointment time corrected. What makes this even more frustrating is that when I walked in, there were employees sitting around with no clients, chatting, and one employee even had time to wash her own hair. Yet I was told there was nothing they could do and that I could not be seen that day. I drove 30 minutes to this location based on the appointment time that THEIR employee confirmed for me. I understand that mistakes happen, but this was not just a simple scheduling mistake. I called back, brought the incorrect time to their attention, and was specifically told that my appointment was being moved to 7:30 PM. The correction simply was not properly handled. Very unprofessional and extremely unorganized. I wasted my time, gas, and entire evening because of an error that could have easily been avoided. If you make an appointment here, I strongly recommend confirming the exact time before you leave and, if possible, getting written/text confirmation of the appointment time. I definitely will not be returning.
• AR

  A Roma

  Aug 14, 2026
  5.0
  Sophore really knows how to cut Asian hair. I have booked with her twice now, and she always perfectly matches the haircut from the photos I showed her. Highly recommend.

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