Since 2001, we have been a leading destination for hair removal, continually raising the bar on the experience. In this fast-paced world, attention to customer experience & quality control is often lacking or non-existent. Best known for our consistent quality and a heightened level of client sensitivity, We have earned many accolades from the media industry, including "best bikini wax" by new york magazine and allure’s “best brow treatments” in America. These achievements are continually recognized by our devoted clientele who frequent our four New York City & two DC-area salons.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.