JCPenney Salon

Reviews

• MV

  Mert Vera

  Jun 8, 2026
  5.0
  JCPenney Salon is a convenient and reliable beauty service destination located inside JCPenney stores, offering a wide range of professional hair care services in a comfortable and accessible setting. From the moment clients arrive, the salon provides a familiar, easygoing atmosphere that makes it simple to combine shopping with self-care, which is one of its biggest advantages. The salon offers a full menu of services including haircuts, styling, coloring, highlights, root touch-ups, blowouts, and conditioning treatments. Whether a client is looking for a quick trim or a more detailed color transformation, the stylists are trained to handle a variety of hair types and styles. Consultations are typically straightforward, helping customers communicate their preferences clearly before the service begins. One of the strengths of JCPenney Salon is consistency and accessibility. Because it is part of a well-known retail chain, customers often find it easy to book appointments and trust the general standards of service. Many locations also offer promotions or bundled deals, making it an affordable option for regular hair maintenance. The staff is generally friendly and professional, aiming to create a comfortable experience for both new and returning clients. While the salon environment is more practical and retail-focused than luxury boutique salons, it still maintains a clean and organized space where clients can relax during their appointment. Overall, JCPenney Salon stands out as a dependable and convenient choice for everyday hair care needs. It combines accessibility, a wide range of services, and professional results, making it a practical option for customers who want quality salon services while enjoying the convenience of a retail setting.
• CW

  Ciara Whitaker

  Sep 14, 2024
  1.0
  I made an appointment for my son to get his hair braided. I called an hour and a half before the appointment to see if a wash was included. When I spoke to Cindy she was very pleasant - answered my questions and asked a few clarifying questions. We hung up. About 10 minutes later I receive a call from Cindy informing me that the stylist would not be able to do his hair. I asked if someone could because when she initially called she mentioned two names. She said the stylist Keona was not able to provide the service. She did not offer any alternative. All she said was sorry. I was confused because another parent that has used her service recommended her and I was able to book the appointment. This would have been my first time using the salon at JCP Columbia - needless to say I will never ever schedule a service or recommend this salon because of this. It’s very unfortunate because the stylist came highly recommended by several moms that I know
• GK

  Gretchen Knowles

  Apr 6, 2017
  5.0
  Full range of hair services for men, women and children. Private rooms available for some services.

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