JCPenney Salon

Reviews

• BV

  Bonnie Vernon

  Nov 20, 2025
  5.0
  I had a great experience here the other day! I called and asked if they could see me right now and they did! I believe my stylists name was April and she gave me SUCH a cute short bob haircut! I am sooo happy with it! It’s exactly what I wanted but better. Thank you so much I will be back.
• CJ

  Cheryl Jett

  Mar 15, 2024
  1.0
  I made an appointment two weeks ago went and sat for 30 minutes. The hairstylist never showed up, and the receptionist & another stylist would not call her to check on her. Left the stylist called me three hours later apologized and rebooked for today. I went, sat for 20 minutes, finally went back to the stylist and she didn’t remember me did not put the booking in and told me if I wanted to come back in about an hour she would take me!! You’ve got to be kidding me I will never go back there again for trips and gas my time. I would give less than a one star, but they don’t have it on there!
• JF

  Jenifer Faunce

  Mar 20, 2018
  4.0
  My stylist, Nicole W. is one of the best color stylist I’ve ever known! She is just amazing! The scheduling can be a little tricky esp when they have a computer issue and can’t book my next appointment and this has happened on several occasions over the last couple of years. The other stylist are very nice and friendly. The girls joke and chat. I enjoy the atmosphere of this salon. Nicole has done some crazy colors on my hair, crimped in bright colors, added natural color with awesome highlights/lowlights, and even tied in neat looking tinsel! We always have good fun finding new things to try that makes me feel young. The store has a variety of hair products to choose from and I’ve come across some great products. My favorite product I’ve ever found they have had issues figuring out ordering for me although it was a new product offered from a popular line when it was suggested for me to try. I have tried other similar products that they have suggested me to try on my thick frizzy locks. A couple were pretty good but I did not get the results I got from the other. This was frustrating and that is why I only gave 4 stars.