Hair Cuttery

Reviews

• SH

  Serena Hueitt

  2 days ago
  5.0
  Service was excellent and my hair was cut according to desired style and length. The stylist, Cassandra, was friendly, professional, and asked questions throughout service to ensure I got the desired cut and style I wanted. 10/10 recommend for future haircut and hair styling needs.
• MS

  Matthew Steele

  Aug 22, 2026
  5.0
  I absolutely slept on taking my kids here to get a cut, I gotta say not bad at all, both stylist were great with my kids, they were very welcoming and did their hair exactly the way I wanted. 5 stars across the board
• KU

  Karri Underwood

  Aug 16, 2026
  1.0
  I went to get a cut with my husband back in June. I had shared photos ahead of time of what I wanted. When my bangs were being cut they were too short and completely crooked. Unwearable and crooked. The stylist kept trying to cut them shorter and shorter to fix it and I had to tell her to please stop. I was really displeased with the cut, and the stylist tried to blame the shape of my head for her mistake…mind you she had been cutting my hair for almost 4 years at that point. I tried to understand the disconnect between the photos and what she did and explain what I had seen the instagram account do in regard to styling. My stylist then raised her voice at me and exclaimed she only knew what she knew at which point I just got quiet. I told her I would just wear head bands to cover everything up until it grew out. I paid, tipped and left. I never raised my voice, I never tried to argue - just tried to understand and be understood. I paid over $200 for something I had to hide in my professional job because it was so short and crooked. I am still wearing the disaster of a haircut in multiple Bobby pins months later. If you want an ok color this salon isn’t bad, but I don’t recommend them for cuts. My husband told me he also did not like the cut that my stylist did on him either. Overall disappointing and overpriced for what you get. A high end salon would be worth it for the money paid.
• CC

  cocreative

  Aug 16, 2026
  1.0
  Avoid this location. Should have been $68, was charged $121 Like other reviewers I was (in my case, grossly) overcharged here this week & rudely handled afterwards by the manager who couldn't care less. I experienced terrible customer service and customer treatment. I've been an HC client for 15 years, at 2 locations. My usual (wonderful) stylist was off so I saw someone else. I came in for a $32 signature cut, includes shampoo+conditioner. I clearly stated I didn't want a blow dry, was just going home after my cut. It was late, shortly before closing. The nice desk girl wrote it down and gave me to a senior stylist. I met the senior stylist, discussed taking a small amount of hair off as a trim to my fine, easy hair. (I like the cut, but she did take off more than I showed her). Before shampooing I inquired additionally, do you have enough time to add a toner which cuts brass on blonde highlights between my color application visits. She said yes. I asked, is toner still $36. She said she had to check. (A senior stylist didnt know?) She came back, said "No. It's $89 now" I said, "$89? For a toner?" I was shocked. It's always been $35 or $36). She exclaimed, oh no!That was ages ago. Its gone up! Toner is $89. You want it? I had an appt next day and wanted the toner. I literally asked her again " that sounds strange. Are you sure?" She next argued that toner is only $36 with additional coloring at the same time. I said, 'well no, I come in between color all the time to refresh'. A senior sylist was acting like she couldn't understand that. She kept pushing. You want it or not? I reluctantly agreed. After the rinse, stylist began blowdrying my hair. I reminded her I said I didn't want a blow dry, Just the cut and toner. She then said, "it comes with the toner". I was aware that made no sense. I said, but I asked for no blowout. Isn't the toner only $36 by itself? She told me "that was a long time ago. Now it comes with a blowdry". I said, no, it wasn't long ago. And repeated I didn't ask for nor want a blowdry. I felt pushed into the blowdry. Went to pay, and what should have been a $68 Haircuttery bill, with this stylist was a $121 bill, plus tip... I recevied a $140 bill, for $68 worth of requested services. for my very thin 60 year old extra fine hair. And I live on a budget. I left upset and frankly shaking. I felt and knew I was taken advantage of. I phoned 2 other HCs, they confirmed and said toners are $36, stand alone services, you can come in just for that. Just as I have been for 15 years. And No blowdry included. I called the manager as I was directed to do a couple days later (as she was on vacation) Saying I was charged $89 for $36 toner. but she had yet another version why $36 was a wrong quote by her other employee whom she said she corrected her already, that all my other 15 years of Haircuttery toner visits were mistakes, and that she already informed her annapolis employee of her new policy. Then I could hear her gossipping about me to a stylist unprofessionally in the background, misstating what occurred instead of trying to fix or correct a mispricing, with no concern about what happened at her store. I experienced horrible customer service with no concern for misquoting and overcharging for a toner. I was charged for a color with blowdry, not what I asked for and got, a $36 toner. Dishonest and wrong. I'm in my sixties. I won't be going back. Another good customer gone. And I see I'm not alone at this store. I feel left with having to leave my wonderful honest stylist who honors HC listed pricing or being uncomfortable in this store.
• JW

  Josie Watson

  Aug 7, 2026
  5.0
  Jessica did an amazing job and really saved my day. In Annapolis for an out of town trip & I made an appt with another stylist that didn’t work out and she went out of her way to squeeze me on her schedule for a cut and style! I couldn’t tell she squeezed me in last minute because she gave me her full attention and energy and did a really phenomenal haircut and blowout afterwards. Thanks so much Jessica!

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