SEPHORA

Reviews

• MC

  Meilyn Cruz

  May 10, 2026
  5.0
  Karina or Katrina (sorry mom brain) was the absolute best! As soon as I walked someone greeted me and brought me to her so she could help me pick out everything! She spent a lot of time with me and made me feel really great about the products she was recommending. She definitely made my Mother’s Day even better. Please give her the recognition she deserves, she was amazing! Customer care was beyond incredible.
• MM

  Mele de Mora

  Apr 25, 2026
  5.0
  My first Sephora experience and it was great! The lovely lady helping me was so genuinely nice and tried about 15 different shades of foundation on me before we landed upon a winner. It was actually her last day of work and she still went above and beyond! The store was super clean and smelled great, there were lots of helpful and cheerful staff, more product options that I knew what to do with and the prices compete with Amazon. All around a thumbs up from me!
• AK

  Ahlam Karimi

  Mar 22, 2026
  5.0
  The team at Sephora Woburn is amazing—very professional, kind, and attentive.
• GG

  Geraldine Gabon

  Feb 1, 2026
  1.0
  I went to this store to make return of a product I brought during the holiday season in Feb 1st, the manager said I can’t return the product because I passed the deadline which she cannot specify to me. She simply said it was “middle of January” what does middle of January means? Who knows? I don’t know 🤷‍♀️ When I told her that most store policy to return items purchased during holiday season is February 1st and she dismissed me. She said I can’t do anything about that and I will have to contact customer service. I called customer service and they said they can’t do anything for me I have to go to the store manager. Really people? Which one is it? Now I’m left with a product that I can’t used because it doesn’t go with my skin tone. That will be the last time I purchased in Sephora anyway. From now on I will be using Utra Beauty. I will never purchase from them again, Customer care is not important to them and to me this is upsetting.
• EM

  Elena Marchis

  Jan 15, 2026
  5.0
  I had an amazing experience at Sephora with Gaby! Great smile, amazing customer service! She was kind, helpful and patient! Thank you for a wonderful experience Gaby! Hope 2026 it’s going to be an amazing year for you!

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