Medical SpaSpaHair Removal ServiceSkin Care ClinicWeight Loss CenterWellness Center
Icon MD Medical Spa & Laser Center Waltham is a luxury, personalized, private and unique MedSpa designed to bring out your very best and help you feel your most confident. We offer the most advanced skin rejuvenation solutions for your face and body, all in the comfort and privacy of a state-of-the-art facility serving Boston and surrounding areas. Our most popular services are CoolSculpting Elite , EMSculpt NEO , Morpheus8 , Laser Hair Removal , HydraFacial , Botox and Fillers, Moxi, Lip Fillers, Dysport, Juvederm, Restylane, RHA Fillers, Weight Loss, Semaglutide, Laser Brown Spot Treatment, Micro-needling, Skin Tightening, Liquid Butt Lift, Chemical Peels, Liquid Rhino.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.