JCPenney Salon

Reviews

• KT

  Kushina Tsunade

  Jul 10, 2026
  3.0
  I've been here 4 times total. The 2 times I did get a service loved it and loved the people. The times I wasnt able to once there were 3 girl 1 was in the chair chit chatting and said they had no appointments available that day I only saw them I looked in the mirror for the chair there wasn't 1 tried going today didn't see anyone and called and no one picked up
• SL

  Samantha Lavoie

  Jun 14, 2026
  3.0
  I understand it’s a JCP salon, however since when was getting services there the same price as a smaller owned business? Which I understand that because they have a lot of bills to pay as a business owner versus a corporate salon (but slightly better than a great clips or Supercuts) I went in for a balayage (really a refresh from a previous balayage) and I asked the girl to do blended roots, ashy blond, and a trim. I was in the chair forever which I get due to long hair, but the final result was lack luster to say the least. I have brassy strands, mixed with some ashy strands, then she shows me (lifting my hair up) “I didn’t bother bleaching the ends I think we can just kinda blend that in with the new bleach”…. Yeah right today I was looking and you can clearly see what was my old balayage because she didn’t trim my hair enough or add more color to the end. Considering I paid $230 (before I tipped the stylist I ALWAYS do) but at that cost and for the let down I got, I could’ve seen my small business owned salon in RI. I don’t think I’ll be returning for hair color services here this is NOT what I was expecting. Let down for sure, seeing as I have a wedding this coming weekend.. hoping purple shampoo helps tone out the brassy tones. I feel like I went to a great clips… Also not happy that no one mentioned before I checked out that they would charge me an extra cost for bowls which btw shows as “long hair surcharge” x4? I was confused when I returned home and examined my receipt closer. If my hair was that long it’d be to my feet… again will not be returning which is a shame because I’ve had FAMTASTIC work here before in the past.
• VG

  Vincenzo Guerrero

  Apr 11, 2026
  1.0
  Went to clean up my hair today, I asked for a fade on sides and back hairlines, keeping the top to mid length and showing how much hair I wanted to keep. Hair stylist kept cutting till it appeared too short, my hair is patchy and uneven. Came here before and came home with a decent hairdo with a similar request as of today, but for some reason this work came out atrocious. Never visiting again
• TK

  Tirender Kaur

  Mar 20, 2024
  5.0
  Kristin has been my stylist and my daughter ‘s for years. She is an expert in haircut, color, highlights and blowouts. She is very patience when asked questions on what style and cut looks good on .She's personable and professional. She does an amazing job. I highly recommend her.
• CM

  Christina Medina

  Mar 13, 2024
  5.0
  Cathy is my stylist and she is a blonde specialist! She keeps my hair a beautiful platinum blonde and she is wonderful to talk to. I love Cathy and I highly recommend her!

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