Retreat Wellness Spa

Reviews

• HY

  Harry Young

  Sep 23, 2026
  5.0
  The spa is very convenient and clean. Ella is beautiful, young and sweet. Her massage skill is very good. Highly recommended.
• LB

  Laki Baasto

  Aug 3, 2026
  5.0
  Goood people
• LX

  Lucy Xu

  Nov 7, 2025
  5.0
  Amazing masseuse great service, definitely be return.
• RC

  Raina Connelly

  Feb 17, 2025
  1.0
  Where do I begin? My boyfriend and I had a couples massage here over the weekend. Upon arrival we were told to go in the room and get undressed. I needed to use the bathroom which was basically a storage closet with a broken sink, definitely not the quality someone is used to seeing on Newbury Street. We went to the room and were confused as to why there was the paper you’d find at a doctor’s office covering the massage beds - the only reason those are used is so the sheets underneath would not need to be changed in-between appointments - that should have been enough to turn around and leave but we had a sitter at home so we decided to stay. The massages started with no conversation about pain or where one might need more attention or focus. Then the phones started. Non-stop texting the entire time we were there. We booked a massage to relax and get away from our phones and responsibilities, not listen to the dinging of someone else’s phones for over an hour. My masseuse was chewing gum loudly the entire time and continuing a conversation with my partner’s masseuse so there was no quiet space to relax and unwind. The unprofessionalism was so blatant and unapologetic. We paid for a 60 minute massage with an additional 30 minute foot rub - they only massaged for 75 minutes and my masseuse did not massage my feet at any point, she only did my legs. My partner’s masseuse had climbed on his table and was rubbing herself against his hand. I don’t even know what to say about that. Just…no. The experience was awful. The employees clearly did not want to be there and customer satisfaction was of zero concern. I don’t know how they stay in business being surrounded by the top notch service of other businesses in the area but I highly suggest you avoid going here for any reason.

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