Feeling good is always a good look! Benefit at Macy's Boston , we’ve got all the goods for newbies, pros & everyone in between. Need a service? We do that too! As the #1 Brow Brand Worldwide, we've got you covered—from brow shaping and lamination to pore pampering and more.
Details
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksAvailable
RestroomAvailable
Onsite servicesAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Benefit Cosmetics BrowBar • Aug 30, 2026
I got my eyebrows threaded here and had a fantastic experience. Priscilla is the best aesthetician for eyebrow threading I have found in Boston! She is kind, consistent, and efficient, and I always walk away very happy with how my brows turned out. Would definitely recommend!
KK
kero
Aug 7, 2026
5.0
i absolutely ADORE priscilla. i went a long time between visits & she remembered me from 6+ months ago! she is amazing at what she does. she’s kind, confident, & knowledgable. she’s taught me a lot about my brows yet has never made me feel small for not knowing things about myself before. i trust her completely
MR
Mesha Reid
Jul 28, 2026
5.0
I had a great experience and the the customer services was excellent. Priscilla did an excellent job on my eyebrows.
MB
Mrs. B
Jul 26, 2026
5.0
I was being a bit of a creep lol. It touched my heart, to know people are that kind. What caught my attention was a young lady whom was quite tall doing someone’s brows in a wheelchair. It wasn’t that she was in a wheelchair, it was how the woman doing brows knelt down to accommodate. I love her work and pleasant demeanor so much, I booked an appointment. Let me just say, Pricilla has my business and her work is amazing! Thanks Pricilla!!!
KE
Katherin Escobar
Jul 18, 2026
2.0
I love Benefit, but the girl working at this Macy’s counter is incredibly rude. Since we have a language barrier, I even left her a note before my appointment to help, but she complained it wasn't clear and didn't understand me. She gets angry if you arrive a few minutes early and dramatically calls other coworkers over to "explain" things to you. I gave her a second chance, but her attitude remains unprofessional.
Frequently Asked Questions About Benefit Cosmetics BrowBar
WHAT’S INCLUDED IN MY BENEFIT BROW SERVICE?
Each Benefit experience is unique to YOU and your needs. Your Brow &
Beauty Expert (BBE) will kick things off with an in-depth consultation to
ensure you walk out feeling (and looking!) great. Our personalized Brow
Mapping allows you to see which hairs need to go and which need
to grow to achieve I'm-actually-obsessed brows. At the end of the service,
your BBE will wrap things up by styling your brows, so you’ll be ready to
take ’em out and show ’em off.
WHAT IS BROW MAPPING?
Our personalized Brow Mapping technique helps find where the brow
should start, arch, and end, and spots any hairs that need to be removed.
This process ensures you’re not just getting any ol’ brow shape, you’re
getting the brow shape that’s right for you. Once you've mapped out your
shape, your Brow & Beauty Expert will work with you to achieve that shape
through a service, product, or both.
HOW SHOULD I PREPARE FOR MY UPCOMING BEAUTY SERVICE?
Brow and Lash Tint services: If you have never had dye or tint on your hair,
brows, or lashes, you must have a 24-hour patch test* before receiving a
tint service. Just drop by your nearest Benefit to get one, no appointment
required. Say no to self-tanning or spray tanning for 24 hours before and
after your tinting service.
Brow Lamination services: If you have allergies to hair dye or perming
solutions, you must have a 24-hour patch test* before receiving a
lamination service. Swing by your local Benefit to get one, no appointment
required. Make sure you haven't had a brow lamination within the 6 weeks
prior to your appointment.
*48 hours in some countries
I’M RUNNING LATE. WHAT’S YOUR LATE POLICY?
We get it, things happen! We’ll do our best to accommodate. However, if
you’re more than 5 minutes late for your appointment, your spot may be
given to another customer.
WHAT AGE DO I NEED TO BE TO RECEIVE A BEAUTY SERVICE?
Refer to the age minimum when booking to see whether you’ll need a
parent or guardian present at the time of appointment to give consent for
the service.
DO I NEED TO MAKE AN APPOINTMENT?
Appointments are recommended, but we do accept walk-ins.
I DON’T LIVE NEAR A BENEFIT BOUTIQUE, BUT MY BROWS COULD USE
SOME LOVE. WHERE CAN I GET A BEAUTY SERVICE DONE?
We have 5,000+ Brow & Beauty Experts around the world who can’t WAIT to
give you brows that wow, show your lashes some love, and pamper your
pores. Visit our Store Locator to find your nearest Benefit services location.
What services does Benefit Cosmetics BrowBar at Macy's Boston offer?
We offer a variety of beauty services including brow shaping, lamination, pore pampering, lash application, waxing (brow, lip, chin, full face), and threading services.
What is included in my Benefit Brow service?
Each service begins with a personalized consultation and brow mapping to tailor the shape to your needs, followed by styling your brows to ensure you leave feeling and looking great.
How should I prepare for my brow or lash tint service?
You need to have a 24-hour patch test before receiving a tint service, which can be done at a nearby Benefit location without an appointment. Avoid self-tanning or spray tanning 24 hours before and after your tinting service.
Do I need an appointment for a service at Benefit Cosmetics BrowBar?
Appointments are recommended but we do accept walk-ins at our Macy's Boston location.
What are the operating hours at Benefit Cosmetics BrowBar in Macy's Boston?
We are open Monday through Wednesday from 11:00 AM to 6:00 PM, Thursday and Friday from 11:00 AM to 6:30 PM, Saturday from 10:00 AM to 7:00 PM, and closed on Sundays.
What payment options are accepted at Benefit Cosmetics BrowBar?
We accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is the Benefit Cosmetics BrowBar at Macy's Boston wheelchair accessible and are there restrooms available?
Yes, the location has wheelchair accessible restrooms and onsite services.
How can nearby places like The Pathway Initiative Inc and Island School be relevant to my visit?
If you're visiting Benefit Cosmetics BrowBar, you might find The Pathway Initiative Inc and Island School nearby if you have kids or need community services, making it convenient to run errands or pick up your children after your appointment.
Are there nearby dining options near Benefit Cosmetics BrowBar at Macy's Boston?
Yes, Al's South Street Cafe is a nearby restaurant where you can enjoy a meal before or after your beauty service.
Can I visit local non-profits like Rebuilding Together Boston or Sibling Connections near Benefit Cosmetics BrowBar?
Yes, these community service and social organizations are located near Macy's Boston, offering opportunities to support local causes before or after your visit.
Brand Certified Facts from Benefit Cosmetics BrowBar
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Certified August 30, 2026Yext Knowledge Graph
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