Oak House Med Spa and Wellness Center

Reviews

• LA

  Leonor Ayala

  6 days ago
  1.0
  An absolute nightmare of an experience. What should have been a professional aesthetic service felt chaotic, disorganized, and deeply unsettling from beginning to end. The owner’s demeanor was shockingly rude, abrasive, and devoid of the professionalism or warmth one would expect in a client-facing business. Even more disturbing were procedures being interrupted by medical emergencies, creating an atmosphere that felt unstable and frankly alarming. What made the experience even harder to comprehend was the glaring lack of technical competence. For someone claiming 20 years in aesthetics, the inability to properly perform basic extractions was astonishing. Experience should bring precision, confidence, and skill, not visible uncertainty and poor execution. Discovering that this practitioner only works 2 days a week only reinforced the impression that this is not a serious, consistently maintained professional practice, but something approached casually while clients are expected to trust it with their faces, safety, and money.
• AA

  Arei

  May 13, 2026
  1.0
  I had a very disappointing first experience with Oak House Med Spa. My appointment was scheduled for 2:00 PM, and at 1:50 PM, only ten minutes before my appointment, they called to tell me they were running 30 minutes behind. I arrived at 2:25 PM, and the aesthetician, Rebecca, still was not ready. I waited until 2:45 PM, which means they were about 50 minutes late, and at that point I expressed that this was ridiculous and unprofessional. Instead of handling the situation with accountability or professionalism, the owner became dismissive and had a very unpleasant attitude about it. She tried to convince me to stay, but I explained that this was already a horrible first impression, especially after driving 30 minutes to get there and waiting almost an hour past my appointment time. After several minutes of her convincing me, I decided to proceed since I had already made the drive. Once I got into the room, Rebecca explained the Epicutis facial to me, which I am already very familiar with because I have been using Epicutis products for four years. I asked if extractions were included, and she told me she does not do extractions. That was extremely frustrating because when I called a week earlier before booking, I was specifically told that the Epicutis facial included extractions. For a med spa, especially one offering facials, that lack of consistency and communication is unacceptable. Overall, the entire experience felt unprofessional from start to finish. Being 50 minutes late, giving excuses, having a dismissive attitude, and then not offering the service I was told would be included is not okay. There are way too many med spas in the area to deal with this kind of poor customer service and lack of professionalism. I would not recommend Oak House Med Spa based on my experience. There are way tooo many better Med Spas to even deal with a unprofessional and rude owner who doesn’t take accountability or even show any sort of empathy towards throwing someone’s schedule a hour behind and not even caring!
• SS

  SNC

  Apr 28, 2026
  5.0
  Had a great experience at this med spa! Rebecca, Macy, and Meghan were all incredibly helpful, knowledgeable, and made me feel comfortable from start to finish. The facial treatment was relaxing and my skin feels amazing. Highly recommend!
• TT

  Taryn Terrell

  Mar 6, 2026
  5.0
  I had the very best experience here! They are so knowledgeable and I can’t wait to go back! Before and after a treatment on the T Shape 2 Machine! It tightened up my skin so much! I also got a vampire facial and my skin feels & looks great!
• AC

  Ashley Connolly

  Jan 14, 2026
  5.0
  Every experience with Oak House is top notch! Holly is so educated in all her services as well as her staff!

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