SEPHORA at Kohl's

Reviews

• LL

  Leen Leen

  Jun 27, 2026
  1.0
  Customer service was very poor and unhelpful. I bought an eyebrow pencil from there and it turned out to be broken. I went back to return it and they made me wait for a full half hour. In the end, they told me I couldn’t return it because I didn’t have a receipt. At other locations, they are able to simply look up my details when I provide my email and phone number, and they can see all my information and process the return.
• DS

  Daniel Rolley (Sora)

  Jun 25, 2026
  5.0
  Went to return amazon packages, they were very nice and quick with the return. Just make sure to remember it is no longer in the back for returns. It is at the front.
• WT

  Willis Tanner

  May 9, 2025
  3.0
  It doesn't have the selection that Sephora has at its own shop at the mall near this one.
• AP

  arielle perry

  Dec 8, 2024
  1.0
  I asked to redeem my birthday present and was given points rather than the present. When I expressed to them that i did not want the points they told me there was nothing they could do. Extremely upset.