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The team members at WM have been carefully selected for their caring attitudes, commitment to the control and elimination of stress and most importantly, their ability to address your individual needs. Both our Beloit and Rockford locations offer adjoining massage rooms, allowing you to share your massage experience with a loved one. Our Rockford location also features locker rooms with steam rooms and private showers. Arrive early at both locations to enjoy a complimentary beverage in front of the fireplace.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.